Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

RAC Breakdown Cover Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

Pålidelig kunde

Bekræftet af Feefo

5 years ago

Cowboys!

by not automatically renewing expensive policies

Produktanmeldelser

Købsdato: 02/09/2016

7

MG

Mr S Gardner

Bekræftet af Feefo

6 years ago

Hvad Mr S Gardner sagde om RAC Breakdown Cover:

Ripped off by auto renew

Ripped off by Auto renew alongside me taking out a policy. 1st Year was perfect at about £90. Then without my consent Rac auto-renewed my policy at a £27.50 a month(£330) per year. Along side that I...

Læs flere

Produktanmeldelser

Købsdato: 27/11/2019

6

Pålidelig kunde

Bekræftet af Feefo

6 years ago

not used any services yet

no thoughts

Customer Services

RAC Breakdown Cover

6 years ago

Hi,I am sorry to read that you have been left unhappy with the service provided and I can appreciate the frustration this must have caused you. If you would like us to look into this matter, please fill out our complaints form via the link below and our team will assign a case handler to investigate this accordingly.https://www.rac.co.uk/complaintsThank you, Gary

Købsdato: 22/01/2020

2

MP

Mr M Pegram

Bekræftet af Feefo

6 years ago

Hvad Mr M Pegram sagde om RAC Breakdown Cover:

Easy to complete

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Pegram,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Købsdato: 21/01/2020

0

MS

Mr S Smith

Bekræftet af Feefo

6 years ago

Hvad Mr S Smith sagde om RAC Breakdown Cover:

The cover needed

Great value for the money and that I can always rely upon the service

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Smith,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Produktanmeldelser

Købsdato: 27/01/2020

1

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Keep up the good work

They went well I had a few problems when I was a member before and they are still good and are will stay with you.

Customer Services

RAC Breakdown Cover

6 years ago

Hi,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Produktanmeldelser

Købsdato: 07/01/2020

0

Pålidelig kunde

Bekræftet af Feefo

6 years ago

You’ve lost a customer.

Unhelpful. Not flexible. Will not be renewing my cover. You’ve lost a customer.

Customer Services

RAC Breakdown Cover

6 years ago

Hi,I am sorry to read that you have been left unhappy with the service provided and I can appreciate the frustration this must have caused you. If you would like us to look into this matter, please fill out our complaints form via the link below and our team will assign a case handler to investigate this accordingly.https://www.rac.co.uk/complaintsThank you, Gary

Produktanmeldelser

Købsdato: 11/01/2020

3

MW

Mrs N Welsh

Bekræftet af Feefo

6 years ago

Hvad Mrs N Welsh sagde om RAC Breakdown Cover:

Great service from advisor, help retain a customer and reduce my cost

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mrs Welsh,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Produktanmeldelser

Købsdato: 24/01/2020

0

MT

Mr S Teggart

Bekræftet af Feefo

6 years ago

Hvad Mr S Teggart sagde om RAC Breakdown Cover:

Great service and no problems

Great service so easy to deal with

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Teggart,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Købsdato: 03/01/2020

0

ML

Mr J Newton-Lewis

Bekræftet af Feefo

6 years ago

Hvad Mr J Newton-Lewis sagde om RAC Breakdown Cover:

All hunky dory so far!

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Newton-Lewis,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Købsdato: 07/01/2020

0

RAC Breakdown Cover Anmeldelser

RAC Breakdown CoverFlere anmeldelser af dette produkt (9,301)Se produktwebstedetNever had to use them, they've been skimming my account for the past 4 years taking more and more money without my knowledge

RAC Breakdown CoverFlere anmeldelser af dette produkt (9,301)Se produktwebstedetRipped off by Auto renew alongside me taking out a policy. 1st Year was perfect at about £90. Then without my consent Rac auto-renewed my policy at a £27.50 a month(£330) per year. Along side that I...Læs flere

RAC Breakdown CoverFlere anmeldelser af dette produkt (9,301)Se produktwebstedetGreat value for cover required

RAC Breakdown CoverFlere anmeldelser af dette produkt (9,301)Se produktwebstedetI now you are good as I am a old member, and I know you are good in you work that is why I have joined again.

RAC Breakdown CoverFlere anmeldelser af dette produkt (9,301)Se produktwebstedetYou’ve lost a customer...

RAC Breakdown CoverFlere anmeldelser af dette produkt (9,301)Se produktwebstedetGreat service happy customer

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?