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Channel Islands Direct Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

Viser alle 2,233 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

2 years ago

Great holiday

Excellent room, lovely staff, great food and on a good bus route. Would recommend.

Ian Hodges

Bekræftet af Feefo

2 years ago

Hvad Ian Hodges sagde om Channel Islands Direct:

Might as well booked myself and saved money

Not really seen or heard from them, We were severely delayed lost a day of our holiday due to fog but no one wanted to know the airline were useless we only had four days left which were nice but...

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Pålidelig kunde

Bekræftet af Feefo

2 years ago

Hassle free holiday booking that went without a hitch

Pålidelig kunde

Bekræftet af Feefo

2 years ago

Excellent service and well thought out holiday

Well organised as regards paperwork but we thought we would get a sea view upgrade so not a good view out of the window like we had last time.

Pålidelig kunde

Bekræftet af Feefo

2 years ago

Good value package, shame about quality of room - not 5 star quality

- good offer for an Autumn break - room 201 at Govt House is poor quality and should not be part of package. It is not a queen room, it is more suitable for a solo traveller - we were not notified...

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Linda Hooley

Bekræftet af Feefo

Accrington

2 years ago

Hvad Linda Hooley sagde om Channel Islands Direct:

Excellent travel company

Always Kept me informed by email after booking and if there were any changes. Hotel de France was a good choice for our short stay. Great breakfasts and lovely indoor pool .

Eileen Kearsley

Bekræftet af Feefo

2 years ago

Hvad Eileen Kearsley sagde om Channel Islands Direct:

Easy booking, great communication throughout. Seem-less taxi pick ups

Excellent service from booking to travelling.

Gary Edge

Bekræftet af Feefo

London

2 years ago

Hvad Gary Edge sagde om Channel Islands Direct:

Efficient

Everything asked for arranged as requested. Never had a problem using CID for last 10 years and will continue to do so for many years to come.

Brian Passingham

Bekræftet af Feefo

2 years ago

Hvad Brian Passingham sagde om Channel Islands Direct:

Excellent service throughout, will book again

Will definitely go with this group again, as everything went so smoothly, not only that the hotel was good also.

Pålidelig kunde

Bekræftet af Feefo

2 years ago

great hotel & staff, nice island but rip off travel firm

The hotel and in particular the staff were superb i cannot praise them enough, that said premier holidays are the weak link, initial flight times were ridiculous and the cost associated to change...

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Claire

Channel Islands Direct

2 years ago

Thank you for your feedback regarding your booking you made via our website. Flights are subject to availability and if the times shown were not suitable there is an option to change them. If the alternatives are still not suitable we provide a freephone telephone number on the website where you can speak to a member of staff about the options available. Once a booking is made we also provide a live chat service on the website where again you can speak to a staff member, or alternatively the telephone number for our Customer Services and an email address. We provide information about the costs of the phone calls on our brochures. Regarding the additional costs you incurred, because you had a confirmed booking and wanted to change the return flight any costs would be passed onto you. My colleague advised you of the additional costs which you agreed to and the relevant changes were made. Thank you again for taking the time to provide us with your comments.

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