The policy purchasing process was OK, however I did NOT give them my consent to use my email address for marketing purposes, yet they've spammed me 3 times in the week since I've made the purchase. I...
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Zoe Darrah
PolicyBee
2 years ago
Hi Michal, we're sorry that you were unhappy with the number of emails you received after buying your policy with us. These first few emails that you received contain your policy documents, instructions on how to access your online account, and details about any extra benefits you have access to.
We completely understand that this might feel excessive, though. I've passed your feedback on to our email team, who will review these emails to see if the process can be improved.
Rest assured that you aren't signed up to our optional mailing list. All these emails are a standard part of the info we provide to every one of our customers.
If you have any other concerns, please feel free to let us know.
Kind regards, Kerri-Ann Hockley, Director of Customer Service
Independent broker making small business insurance quick, easy, and clear-cut to buy – online or by phone. No jargon, no call centres. Just friendly experts and smart digital tools.
It’s easy insurance that keeps small business buzzing, with advice and support you can rely on.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Independent broker making small business insurance quick, easy, and clear-cut to buy – online or by phone. No jargon, no call centres. Just friendly experts and smart digital tools.
It’s easy insurance that keeps small business buzzing, with advice and support you can rely on.