Mrs Anderson
Thank you for your feedback. Firstly, I would like to offer our sincere apologies for the problems you have encountered throughout the progress of your order. It is rare occurrence but we sometimes have to make slight adjustments to the covers due to the fact that they are made-to-measure. I can confirm that your covers are completed and ready for delivery as soon as you get back into your property. If you could please contact us at this time and your consultant will contact you and arrange a fitting date.
Produktanmeldelser
Købsdato: 01/04/2013
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Pålidelig kunde
12 years ago
Overall good service although quite a long wait for order to arrive.
My order was delayed because of a stock issue - it was later discovered that the fabric was actually in stock. For this I would rate POOR. However, the initial consultation and the subsequent...
Service okay although delivery was longer than promised
I wanted a woven fabric and we have ended up with a dralon type fabric. The making is okay, although the bottom skirt does not hang very well....
Læs flere
Plumbs
Plumbs
12 years ago
Thank you for your feedback. I was sorry to read that you are unhappy with the fabric you have chosen for your covers. Our consultants bring large fabric samples to every home visit so you can get a clear idea of the type and quality of the fabric you are ordering. However, if you feel that you have not received the fabric that you originally chose during your visit please let me know and I will arrange for customer services to contact you. With regards to receiving the wrong fabric sample for your scatter cushions if you would like to let me know which fabric you originally requested I can arrange to have the correct one sent out to you. I apologise for any inconvenience these issues may have caused.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.