Jonathon was by far the most helpful rep out of all the company's I called.…
Jonathon was by far the most helpful rep out of all the company's I called. You were not the cheapest but got my business because of being so helpful.
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Pålidelig kunde
12 years ago
When called over phone response was very good brillent.
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Del
Pålidelig kunde
12 years ago
Excellent customer service
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Pålidelig kunde
12 years ago
They need to ask all questions, for example is tracker device fitted. Also confirm date…
They need to ask all questions, for example is tracker device fitted. Also confirm date of births for all drivers.
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Pålidelig kunde
12 years ago
Most of the staff are very good but some are not ! The not so…
Most of the staff are very good but some are not ! The not so good would perhaps benefit from better training on working over the telephone.
Plan Insurance Brokers
Plan Insurance Brokers
12 years ago
Good morning,
Thank you for your feedback and for renewing with us for another year.
We always deal with any feedback instantly either positive or negative to reward or discipline those involved ensuring we meet our own standards and those expected by all our clients.
Following your conversation with Harry regarding your feedback please accept our apologies and be assured that the relevant departments have been informed to review last year and deal with those concerned appropriately.
We would also like to return the administration fee from your policy
and your card will be credited with that within the next few days.
Kind Regards
Daniel Bryant
Renewals Manager
Pålidelig kunde
12 years ago
I have to say that Plan Insurance have been in contact with me very quickly over a negative comment that I left. I should have made clear that my complaint was not over any dealings that occurred this year ( which were carried out in a professional and pleasant manner, well done ) but were a carry over from last years dealings. The prompt manner with which this is being addressed can only inspire confidence
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Del
Pålidelig kunde
12 years ago
Very friendly and will recommend
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Del
Pålidelig kunde
12 years ago
Excellent company, great communication and service.
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Del
Pålidelig kunde
12 years ago
Always a pleasure, to deal with, very Polite and professional staff, exactly what I would…
Always a pleasure, to deal with, very Polite and professional staff, exactly what I would expect.
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.