Did their best to suit my requirements professionally and promptly.
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Pålidelig kunde
11 years ago
good
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Del
Pålidelig kunde
11 years ago
The only thing I would say is having paid the full amount over the phone…
The only thing I would say is having paid the full amount over the phone it seems to take a long time to listen to all the conditions etc
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Del
Pålidelig kunde
11 years ago
You sent me insurance papers belonging to some one else .you did not send me…
You sent me insurance papers belonging to some one else .you did not send me a email with insurance details as promised,putting me in a position that I can't send on to my work provider.could you...
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Plan Insurance Brokers
Plan Insurance Brokers
11 years ago
Thank you for your feedback and also for taking the time to speak to me regarding your comments.
It is extremely rare for us to have an issue with the post as you have raised. However mistakes can happen and on this occasion the documents do appear to have been mixed up. We have contacted the other individual and he has agreed to destroy the documentation, as have you. Please accept my sincerest apology for this error. I will be addressing this issue so that similar problems do not occur. New documents have also been released in the post 1st class.
In respect of the email, I have double checked our records and an email was sent to you on the morning of 28/01/14, at 09:55. It is possible that your email account did not recognize the sender, so it may have moved the email to your junk folder. My colleague has since emailed you the certificate of insurance on 02/02/15, at 10:09. Hopefully you have received this and will have enough time to issue the documents to your provider, before the policy cover renews on 08/02/15.
I have agreed that due to the incorrect document issue, we will arrange a discount on your policy when it falls due for renewal in 2016. I hope that you have a good year and if you have any further issues, then please do not hesitate to contact me.
Kind Regards
Daniel Bryant
Renewals manager
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.