Hello, thank you for your feedback. We do however feel that this is unfair as we pride ourselves on our outstanding Customer Service. A confirmation and a dispatch email had been sent to the email address you provided at the point of order. We also replied to your email in less than 24 hours detailing where your frame had been left by the courier. Although you have said that this review has been directed at the delivery company it does affect our feedback. We will forward your complaints to the courier company so that this does not happen again. If we can help further please do not hesitate to contact us. The PF&A Team
Produktanmeldelser
Købsdato: 15/09/2024
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Del
MC
Mrs Elizabeth Cable
Bekræftet af Feefo
Saffron Walden
2 years ago
Hvad Mrs Elizabeth Cable sagde om Photo Frames & Art:
Very disappointing, I was asked to send a photo and detail about the issue and no one responded.
Sales Team
Photo Frames & Art
2 years ago
Hello, thank you for taking the time to leave feedback. I have checked with our Customer Service team and there is no reply to our email requesting a photograph. Could you please send this again to sales@photoframesandart.com as we would like to resolve this issue for you. The PF&A Team x
Our design team are constantly researching upcoming interior trends, releasing new collections throughout the year based upon their finds.We aim to update our website regularly with new items so we always have something on-trend for you.
We take packaging very seriously here at Photo frames & art. After a huge amount of research, we have come up with the perfect packaging to protect your photo frame whilst it's in transit.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Our design team are constantly researching upcoming interior trends, releasing new collections throughout the year based upon their finds.We aim to update our website regularly with new items so we always have something on-trend for you.
We take packaging very seriously here at Photo frames & art. After a huge amount of research, we have come up with the perfect packaging to protect your photo frame whilst it's in transit.