Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Petcover Australia Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

Viser alle 2,292 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

9 years ago

Petplan team solved the problem via emails even though it took a bit longer than I thought it should be.

Petplan Australia

Petcover Australia

9 years ago

Hi Xiang,

Thanks for the feedback. We're happy we could help solve your problem and hope you are happy with the solution.

Kind regards,

The Petplan Social Team

Købsdato: 12/03/2017

Rita Mansueto

Bekræftet af Feefo

9 years ago

Hvad Rita Mansueto sagde om Petcover Australia:

Great and informative, always polite, this is my second time with Pet Plan

Petplan Australia

Petcover Australia

9 years ago

HI Rita,

Thanks for the feedback. We're pleased that you are happy with the service and policies!

Kind regards,

The Petplan Social Team

Købsdato: 10/03/2017

Pålidelig kunde

Bekræftet af Feefo

9 years ago

Not always they recieve my claims after several attempts, if I'm not on the ball then I could lose.

Petplan Australia

Petcover Australia

9 years ago

Hi Laura,

Thanks for the feedback, we'll take it on board as well as pass it on to the claims department.

Kind regards,

The Petplan Team

Købsdato: 10/03/2017

Pålidelig kunde

Bekræftet af Feefo

9 years ago

We were applying for a second pet plan for our second pet. It would be great if I could have linked up the 2 payments and link the two accounts together.

Petplan Australia

Petcover Australia

9 years ago

Hi Karina,

Your plans are linked through a customer id number and we are currently looking at linking up payments. Thanks for your feedback, we'll be sure to take it on board.

Kind regards,

The Petplan Social Team

Købsdato: 08/03/2017

Leisa Swan

Bekræftet af Feefo

9 years ago

Hvad Leisa Swan sagde om Petcover Australia:

Great to deal with

Petplan Australia

Petcover Australia

9 years ago

Thanks for the great feedback Leisa.

Kind regards,

The Petplan Social Team

Købsdato: 08/03/2017

William Darmody

Bekræftet af Feefo

Warragul

9 years ago

Hvad William Darmody sagde om Petcover Australia:

I sent the email(copied below) on Wednesday 5th April, and have still not had a reply! Dear Petplan folks. Just getting in contact again re the Petplan policy for our dog Paddy. I have a few...

Læs flere

Købsdato: 07/03/2017

Katherine & Alex McDougall

Bekræftet af Feefo

9 years ago

Hvad Katherine & Alex McDougall sagde om Petcover Australia:

Very helpful and easy to deal with

Petplan Australia

Petcover Australia

9 years ago

Hi Katherine & Alex,

We're happy you are pleased so far with the policy and service. Thanks for the feedback!

Kind regards,

The Petplan Social Team

Købsdato: 06/03/2017

Pålidelig kunde

Bekræftet af Feefo

9 years ago

Excellent service and helpful

Petplan Australia

Petcover Australia

9 years ago

Thanks for the feedback Rebecca, we're happy you're pleased with the policy!

Kind regards,

The Petplan Social Team

Købsdato: 03/03/2017

Pålidelig kunde

Bekræftet af Feefo

9 years ago

The person on the phone when I initially enquired was a bit pushy and wanted me to sign up then and there but the person I spoke to when I did sign up was lovely and very helpful.

Petplan Australia

Petcover Australia

9 years ago

Thanks for the feedback Ken. We're happy you were able to find the right policy with Petplan.

Kind regards,

The Petplan Social Team

Købsdato: 05/03/2017

Carol Williamson

Bekræftet af Feefo

9 years ago

Hvad Carol Williamson sagde om Petcover Australia:

Too many phone calls, almost stalking. Nearly didn't go with you guys because if how many time you rang. Even after I signed up you were still ringing and telling me that my free trial was about to...

Læs flere

Købsdato: 03/03/2017