Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Petcover Australia Anmeldelser

https://www.petcovergroup.com/au/

FREMRAGENDE

Pet insurance for dogs, cats, horses and exotic pets.

Service

4.3

Produkt

4.4

137

bedømmelseri det seneste år

Viser alle 2,292 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

9 years ago

Yes

Købsdato: 07/07/2017

Pålidelig kunde

Bekræftet af Feefo

9 years ago

Poor ethics and customer service

Very poor service. Denied a claim I had placed within a day. But still has not processed another claim put in for more then a month.

Petplan Australia

Petcover Australia

9 years ago

Hi Michelle,

Thanks for getting in touch with us, we will follow up with the claims team asap.

Kind regards,

The Petplan Social Team

Købsdato: 17/04/2017

Pålidelig kunde

Bekræftet af Feefo

9 years ago

I have always experienced very good service from Petplan. Wish they'd cover breeding issues too....

Petplan Australia

Petcover Australia

9 years ago

Hi Tania,

Thanks for the great feedback, we're happy you are pleased with the service.

Kind regards,

The Petplan Social Team

Købsdato: 16/06/2017

Pålidelig kunde

Bekræftet af Feefo

9 years ago

You need to move from being paper based to being digital. Let me sign onto your website and access my account, add/remove animals, and MAKE CLAIMS online

Petplan Australia

Petcover Australia

9 years ago

Hi Richard,

Thanks for the feedback, we're currently looking in to getting everything online.

Kind regards,

The Petplan Social Team

Købsdato: 07/05/2017

Rebecca Curry

Bekræftet af Feefo

9 years ago

Hvad Rebecca Curry sagde om Petcover Australia:

Very friendly and helpful.

Petplan Australia

Petcover Australia

9 years ago

Thanks for the feedback Rebecca, we're pleased you're happy with the service!

Kind regards,

The Petplan Social Team

Købsdato: 17/05/2017

Pålidelig kunde

Bekræftet af Feefo

9 years ago

Very expensive

Købsdato: 02/05/2017

Susan Ryan

Bekræftet af Feefo

9 years ago

Hvad Susan Ryan sagde om Petcover Australia:

Easy procedure, helpful staff

Petplan Australia

Petcover Australia

9 years ago

Thanks for the great feedback Susan, we're happy we could help you out in setting up your policy!

Kind regards,

The Petplan Social Team

Købsdato: 01/06/2017

chris watty

Bekræftet af Feefo

9 years ago

Hvad chris watty sagde om Petcover Australia:

Dont know. Only purchased plan and hsve to claimed or used plan yet so cant rate

Købsdato: 26/04/2017

Pålidelig kunde

Bekræftet af Feefo

9 years ago

Had previous dog insured with Petplan, more than happy with this company in relation to Customer Service and claiming. Staff always pleasant, obliging and happy to help. I collected my new dog on a...

Læs flere

Petplan Australia

Petcover Australia

9 years ago

Hi Deirdre,

Thanks for the wonderful feedback. We're happy to see that you have chosen to insure with Petplan again and happy that we have helped you out over the years with our friendly customer service!

Kind regards,

The Petplan Social Team

Købsdato: 02/07/2017

Pålidelig kunde

Bekræftet af Feefo

9 years ago

Fantastic Customer Service

Petplan were fantastic when we recently had to make a claim. They made the process so simple! There was a slight delay with out vet not sending the required medical history and the team at Petplan...

Læs flere

Petplan Australia

Petcover Australia

9 years ago

Thanks for the feedback Rebekah & William. We're pleased we could make the claim process so easy for you and hope that your pet is on the mend.

Kind regards,

The Petplan Social Team

Købsdato: 06/05/2017