Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af Parcelhero

Viser alle 18,813 anmeldelser

Pålidelig kunde

10 years ago

Think it could be the courier not necessarily parcel hero

Placed an order inclduing additional insurance and parcel collected. Then recieved an email that the insurance did not cover breakages. When the parcel was delivered it was broken... Do not think was...

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Pålidelig kunde

10 years ago

Absolutley shocking, even sold me additional insurance and then said it was not covered!!! Rip off merchants avoid like the plague

Pålidelig kunde

10 years ago

I need to have the item removed as unfortunately I confused parcel hero with one of there very poor competitors parcel(breaker)broker. parcelhero provided an excellent service and follow up service as they were very concerned. GREAT COMPANY

Pålidelig kunde

10 years ago

Nearly Perfect, Let Down by Recent Customer Service

I use ParcelHero several times per week as part of my job, sending to both national and international clients. I have always found them to be excellent until very recently: Although delivered on...

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Alex

Parcelhero

10 years ago

Hi, thank you very much for your loyal custom we really appreciate it and glad you are happy overall with the ParcelHero service. Very sorry to hear about this, we will look into what happened on this occasion. Kind regards, Alex

Pålidelig kunde

10 years ago

Lost parcel

My parcel was delayed and "lost" but eventually found. Nothing in return was offered as it was almost a week late even though I paid the necessary amount

Trusted Customer

10 years ago

Hvad Trusted Customer sagde om Parcelhero:

First time user, and I will definitely be using ParcelHero again

I chose Parcel Hero because it was almost half the price of buying through the companies themselves. It was a fairly straightforward process, and I got a lot of help from customer service to make...

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Alex

Parcelhero

10 years ago

Hello Charlotte, thank you very much for your great review on ParcelHero. It's great to know our teams were helpful - I will be passing on your comments to them as I am sure they will be delighted to know they are doing such a great job. Thank you for recommending us we really appreciate it and look forward to welcoming you back soon. Kind regards, Alex

Trusted Customer

10 years ago

Hvad Trusted Customer sagde om Parcelhero:

EXCELLENT

5******

Alex

Parcelhero

10 years ago

Hello Patrick, thank you very much for such a star rating. We really do appreciate it, glad you are very happy with the service we provide. Kind regards, Alex

Pålidelig kunde

10 years ago

Used ph for about 2 years and happy with their service.

Alex

Parcelhero

10 years ago

Hi, thank you for your loyal custom. Glad ParcelHero can provide you with a reliable service for so many years. Kind regards, Alex

Pålidelig kunde

10 years ago

excellent service easy to use reasonally priced very quick to deliver can't fault them.

Alex

Parcelhero

10 years ago

Hi, thank you very much for choosing ParcelHero, we really do appreciate your custom. Best regards, Alex.

Pålidelig kunde

10 years ago

great service

Easy to book . Prompt. And come and deliver when they say they would

Alex

Parcelhero

10 years ago

Hi, thank you for using ParcelHero. Glad we can provide you with a reliable efficient service. Kind regards, Alex

Pålidelig kunde

10 years ago

Easy to use excellent service

Alex

Parcelhero

10 years ago

Hi, thank you for your review. We are glad you can rely on ParcelHero for an easy service. Kind regards, Alex

Pålidelig kunde

10 years ago

You really ought to get them to quote

They did what others could not or would not,AND AT THE RIGHT PRICE

Alex

Parcelhero

10 years ago

Hi, thank you very much for your feedback. It's great that ParcelHero can provide you with a service that you couldn't find elsewhere. Kind regards, Alex