Excellent service! Telephoned Sales to order Microwave, agent I spoke to was polite and very helpful. Delivery was next day and arrived as advised. This was my second purchase of a replacement...
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Panasonic Customer Care UK
Panasonic UK
3 months ago
Hello,
Thank you for your positive feedback! We're delighted to hear about your excellent experience with our sales team and delivery service. We appreciate your loyalty and are pleased that you've chosen Panasonic again.
Kind regards,
Panasonic UK
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Farhat Baig
Bekræftet af Feefo
GBR
3 months ago
Panasonic Customer Care UK
Panasonic UK
3 months ago
Hello Farhat,
Thank you for your positive feedback.
Kind regards,
Panasonic UK
0
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Pålidelig kunde
Bekræftet af Feefo
3 months ago
Panasonic luminous camera
Delivered to time. Good description of the camera on the Panasonic website. Bought the camera for a future holiday but tried it out at a music concert and very impressed. Love that it transfers...
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Panasonic Customer Care UK
Panasonic UK
3 months ago
Hello,
We are delighted to hear you are impressed with your new camera and that it has met your expectations. It is great to know that the description on our website was helpful. We are also pleased that you are happy with the delivery.
Kind regards,
Panasonic UK
0
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Frank Byrne
Bekræftet af Feefo
GBR
3 months ago
Hvad Frank Byrne sagde om Panasonic UK:
Panasonic Direct - customer sales experience
Initially ordered wrong model and had to pay return postage I had opened it before realising mistake.. Not very happy but they offered me a discount on replacement model so very happy now.
Customer...
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0
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Pålidelig kunde
Bekræftet af Feefo
3 months ago
Poor delivery system and poor customer service.
Incorrect information about charging equipment - advised any charger up to 100W whereas instruction book says max. 15 W. 100W refers to the cable not the charger. 4 days late with delivery, despite...
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Panasonic Customer Care UK
Panasonic UK
3 months ago
Hello,
Thank you for sharing your feedback with us. We sincerely apologise for the delays in delivery and any inconvenience caused by incorrect information regarding charging equipment. We understand how frustrating this experience must have been.
For further assistance, we encourage you to contact us directly at 0344 844 3899 or visit our official Panasonic support webpage. Updates regarding late delivery compensation and other matters have already been communicated, but if you have additional concerns, please don’t hesitate to reach out.
Kind regards,
Panasonic Customer Care UK
0
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Pålidelig kunde
Bekræftet af Feefo
3 months ago
continuously spammed about panasonic products
The on-line experience was ok and fulfilment was rapid. However, I have been continuously spammed about panasonic products from three different marketing sources and this has made me unhappy.
Panasonic Customer Care UK
Panasonic UK
3 months ago
Hello,
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by receiving multiple marketing communications about Panasonic products. Your satisfaction is extremely important to us, and we regret that this has impacted your experience negatively.
We value your input and will take immediate steps to review our communication practices to ensure they align with your preferences. If you'd like, we can assist in updating your contact preferences or unsubscribing from specific sources to prevent further disruptions.
Thank you again for bringing this to our attention, and we appreciate the opportunity to improve. Please don’t hesitate to reach out if there’s anything else we can do for you.
Kind regards,
Panasonic Customer Care UK
0
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PH
Peter Hunt
Bekræftet af Feefo
GBR
3 months ago
Hvad Peter Hunt sagde om Panasonic UK:
Excellent support
Product knowledge very good, good follow-up within 24 hours.
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MG
Mrs G
Bekræftet af Feefo
GBR
3 months ago
Hvad Mrs G sagde om Panasonic UK:
Excellent service great product
Professional. Item delivered on time. Notifications accurate. Item exactly what was described
0
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Pålidelig kunde
Bekræftet af Feefo
3 months ago
A poor Panasonic Experiance
Enqired To panasonic to ask if there was a trim Kit availible for the replacement microwave but told there was not althought thhere is one shown online in other markets.
Attempeted to purchase on...
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Panasonic Customer Care UK
Panasonic UK
3 months ago
Hello,
Thank you for sharing your feedback with us. We sincerely apologise for the inconvenience and frustration you experienced during your recent interaction with Panasonic. Your comments regarding the trim kit availability, online purchasing process, and overall service have been noted, and we truly regret that we did not meet your expectations on this occasion.
For further assistance or to address any additional concerns, please do not hesitate to contact us directly at 0344 844 3899 or visit our official Panasonic support webpage. Our team is here to help and ensure a better experience moving forward.
Kind regards,
Panasonic Customer Care UK
0
Del
Pålidelig kunde
Bekræftet af Feefo
3 months ago
Recommended
Some good offers on reliable products and fast delivery
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.