Panasonic UK Anmeldelser

Hello Martin, Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience with the wireless earbuds and understand how frustrating it must be that they don’t fit as expected despite following the instructions and trying the supplied tips. We strive to design products that suit a wide range of users, but we do acknowledge that individual ear anatomy can vary, which may impact comfort and fit. While we are unable to offer a refund in this instance due to our health and protection reasons, we encourage you to visit our official website where these policies are outlined in detail. If there’s anything further we can assist you with or if you’d like advice on alternative solutions, please don’t hesitate to reach out directly. Kind regards, Panasonic Customer Care UK

Hello Martin, Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience and that the earbuds did not meet your expectations. We understand how frustrating it can be when a product doesn't work as anticipated, especially when it comes to something as personal as ear anatomy and fit. We always strive to provide high-quality products and excellent customer service, so it's disappointing to learn that we fell short in this instance. Your comments are valuable to us, and we'll ensure they are passed on to the relevant teams for review. If you'd like to discuss this further or if there's anything else we can assist you with, please don't hesitate to contact us directly at 0344 844 3899. We're here to help. Kind regards, Panasonic Customer Care UK

Hello Lynne, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and frustration caused by the delays in your delivery and the subsequent issues surrounding your order. This is certainly not the level of service we aim to provide, and we deeply regret that we fell short on this occasion. We understand how upsetting it must have been to wait at home for several days, only to have your delivery delayed multiple times, and then find the goods left in such a vulnerable position after you had already cancelled the order. Please rest assured that this feedback will be shared with our team so we can work on improving our processes and ensuring this does not happen again. To address your concerns regarding the collection of the cancelled goods and your refund, we kindly ask that you contact us directly at 0344 844 3899 or via our official Panasonic support webpage. Our team will be happy to assist you further and resolve this matter as quickly as possible. Once again, we are truly sorry for any inconvenience caused and appreciate your patience while we work to make things right. Kind regards, Panasonic Customer Care UK