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Ornamental Trees Ltd Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

Viser alle 9,991 anmeldelser

Dr Mark Tonge

Bekræftet af Feefo

Cumbria

1 year ago

Hvad Dr Mark Tonge sagde om Ornamental Trees Ltd:

Apple tree

Excellent service

Produktanmeldelser

Købsdato: 29/03/2025

Pålidelig kunde

Bekræftet af Feefo

1 year ago

Would advise strongly not to use this company. I have been so disappointed with my recent order. The plants arrived late (five weeks to arrive with no updates from the company) and were small and...

Læs flere

Customer Services

Ornamental Trees Ltd

1 year ago

Hi there, We are sorry to hear you are not happy with your experience and we appreciate this is extremely frustrating for you. Please accept our apologies for the delay in communication, we are experiencing a high volume of enquiries coming into the business as we are in the midst of our peak season and our customer service team are trying to manage this as best they can. We have located your email communication which has been forwarded to a Manager who will in turn respond accordingly to you by close of business today

Produktanmeldelser

Købsdato: 17/03/2025

Pålidelig kunde

Bekræftet af Feefo

1 year ago

An excellent service with quality goods provided.

Excellent, the tree arrived as stated on the confirmation of order.

Produktanmeldelser

Købsdato: 29/03/2025

Pålidelig kunde

Bekræftet af Feefo

1 year ago

Prompt well packaged professional delivery.

Produktanmeldelser

Købsdato: 24/03/2025

Pålidelig kunde

Bekræftet af Feefo

1 year ago

Trees

Good

Produktanmeldelser

Købsdato: 28/03/2025

Shann THOMAS

Bekræftet af Feefo

Leominster

1 year ago

Hvad Shann THOMAS sagde om Ornamental Trees Ltd:

Excellent

Produktanmeldelser

Købsdato: 29/03/2025

Simon NS Stiles NS Stiles

Bekræftet af Feefo

Lincolnshire

1 year ago

Hvad Simon NS Stiles NS Stiles sagde om Ornamental Trees Ltd:

Review requested one month after ordering and free has not even arrived.

See previous entry. Very slow and no customer facing contact at all.

Produktanmeldelser

Customer Services

Ornamental Trees Ltd

1 year ago

Hi there, thank you for taking the time to leave this review. We sincerely apologise for the lack of communication. Our customer service team are currently receiving a high volume of emails and are working hard to respond to them all. It appears your order was on a 2-4 weeks dispatch, and as the month timeframe has just ended today it shall be despatched and with you shortly! Kind Regards, Customer Services

Købsdato: 28/03/2025

Suzie Belsham

Bekræftet af Feefo

Cirencester

1 year ago

Hvad Suzie Belsham sagde om Ornamental Trees Ltd:

Magnolia Tree

Very easy to order, and my tree arrived safely in less than a week

Produktanmeldelser

Købsdato: 24/03/2025

Emily

Bekræftet af Feefo

Swansea

1 year ago

Hvad Emily sagde om Ornamental Trees Ltd:

Let down by liar courier

Courier lied, disgusting

Produktanmeldelser

Customer Services

Ornamental Trees Ltd

1 year ago

Thank you for taking the time to share your feedback. We’re very sorry to hear about the issues you encountered with the delivery, and we sincerely apologise for the behaviour of the courier. We completely understand your frustration, and we can assure you that this is not the experience we aim to provide. We kindly ask that product ratings reflect the quality of the product itself, as the issue you experienced was related to the delivery service. We take these matters seriously and will pass your feedback on to the courier to ensure this is addressed. Thank you for bringing this to our attention, and we appreciate your patience and understanding. Kind Regards, Customer Services

Købsdato: 29/03/2025

Sarah Williams

Bekræftet af Feefo

1 year ago

Hvad Sarah Williams sagde om Ornamental Trees Ltd:

Good

Produktanmeldelser

Købsdato: 28/03/2025

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Ornamental Trees Ltd Anmeldelser

Discovery Apple TreeFlere anmeldelser af dette produkt (1)Se produktwebstedetApple tree arrived in good time, well packaged and in looks healthy and vigorous. It is settling in well.

Ceanothus 'Trewithen Blue'Flere anmeldelser af dette produkt (14)Se produktwebstedetWould advise strongly not to use this company. I have been so disappointed with my recent order. The plants arrived late (five weeks to arrive with not updates from the company) and were small and...Læs flere

Acer palmatum 'Osakazuki' TreeFlere anmeldelser af dette produkt (20)Se produktwebstedetI Would advise strongly not to use this company. I have been so disappointed with my recent order. The plants arrived late (five weeks to arrive with not updates from the company) and were small...Læs flere

Hydrangea petiolarisFlere anmeldelser af dette produkt (3)Se produktwebstedetHydrangea the only plant that seemed in good health. Would advise strongly not to use this company. I have been so disappointed with my recent order. The plants arrived late (five weeks to arrive...Læs flere

Clematis armandii 'Apple Blossom'Flere anmeldelser af dette produkt (1)Se produktwebstedetWould advise strongly not to use this company. I have been so disappointed with my recent order. The plants arrived late (five weeks to arrive with not updates from the company) and were small and...Læs flere

Syringa 'Red Pixie' ShrubFlere anmeldelser af dette produkt (2)Se produktwebstedetWould advise strongly not to use this company. I have been so disappointed with my recent order. The plants arrived late (five weeks to arrive with not updates from the company) and were small and...Læs flere

Arbutus unedo TreeFlere anmeldelser af dette produkt (12)Se produktwebstedetWe have used Ornamental Trees several times as the quality of service and tree provided has always been excellent. The Arbutus unedo tree purchased on this occasion was as described and very healthy....Læs flere

Hydrangea petiolarisFlere anmeldelser af dette produkt (3)Se produktwebstedetGrowing well, quality plant.

Tree Stake & Tie KitFlere anmeldelser af dette produkt (6)Se produktwebstedet

Prunus lusitanica 'Angustifolia'Flere anmeldelser af dette produkt (1)Se produktwebstedetTrees arrived in good condition and well shaped.

Ginkgo biloba TreeFlere anmeldelser af dette produkt (1)Se produktwebstedetWell packed healthy tree

Amelanchier lamarckii TreeFlere anmeldelser af dette produkt (23)Se produktwebstedetI have ordered from this. Company before and received excellent service and great quality trees. Unfortunately, and ironically you have asked for feedback on this product which has not yet arrived...Læs flere

Magnolia x loebneri 'Leonard Messel' TreeFlere anmeldelser af dette produkt (1)Se produktwebstedetExcellent magnolia tree, arrived quickly with very good packaging

Ceanothus 'Trewithen Blue'Flere anmeldelser af dette produkt (14)Se produktwebstedetThe delivery driver lied saying he attempted to deliver when he didn’t. As an agent for the seller this reflect badly. You need to fire your courier of choice. Disgusting behaviour lying to clients.

Rhododendron 'Purple Gem' ShrubFlere anmeldelser af dette produkt (1)Se produktwebstedetLovely shaped healthy plant

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