Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Orbitsound Anmeldelser | Kundeservice Anmeldelser af https://www.feefo.com/reviews/orbitsound | Feefo

OC

Orbitsound Customer

6 years ago

Købsdato: 13/06/2018

Hvad Orbitsound Customer sagde om Orbitsound:

Bought a soundbar, but it wasn’t right for us the customer service were brilliant in getting it returned.

Produktanmeldelser

Alex

Orbitsound

6 years ago

We're sorry to hear that our BAR A60 wasn't for you. Our soundbars are normally great for people who are hard of hearing as Airsound helps make the audio sound clearer. We also recommend increasing the treble, as we find people who are hard of hearing tend to struggle more with the higher frequencies than the lower ones. If you ever want to try one of our products in the future, don't hesitate to get in contact.

https://www.orbitsound.com/en/articles/2018/hard-of-hearing-airsound-can-help/

Alex

Orbitsound

6 years ago

We're sorry to hear that our BAR A60 wasn't for you. Our soundbars are normally great for people who are hard of hearing as Airsound helps make the audio sound clearer. We also recommend increasing the treble, as we find people who are hard of hearing tend to struggle more with the higher frequencies than the lower ones. If you ever want to try one of our products in the future, don't hesitate to get in contact.

0

OC

Orbitsound Customer

6 years ago

Købsdato: 12/06/2018

Hvad Orbitsound Customer sagde om Orbitsound:

It is a good sound produced by this sound bar especially at higher volume

The service is good

0

Pålidelig kunde

6 years ago

Købsdato: 10/06/2018

Tinny sound from a tin pot outfit

They could actually reply to e-mails and telephone calls for a start! Took me two weeks of chasing to send me a returns label for their soundbar. Thought with the 100 day free return offer I couldn’t...

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Alex

Orbitsound

6 years ago

We're very sorry to hear of the difficulties you experienced in arranging a return. We pride ourselves in not just delivering great audio, but a high level of customer service so I apologise for your below par experience. Due to new processes being implemented recently, we have experienced some teething issues which have now been ironed out. We would always consider you an existing customer, should you ever wish to try one of our products in the future please do not hesitate to contact us.

Produktanmeldelser

Alex

Orbitsound

6 years ago

We're very sorry to hear that you felt the BAR A60 lacked bass, we are often praised for our bass as the BAR A60 comes with a dedicated subwoofer and you can adjust both the bass and treble separately. Very occasionally the BAR A60 doesn't pair with the wireless subwoofer out of the box, which could be what happened with your product. If you ever want to try one of our products in the future, don't hesitate to get in contact.

0

Pålidelig kunde

7 years ago

Købsdato: 14/05/2018

Prompt, excellent,friendly service.

Produktanmeldelser

0

OC

Orbitsound Customer

7 years ago

Købsdato: 24/05/2018

Hvad Orbitsound Customer sagde om Orbitsound:

Remote Control for SoundBar

Easy to order and very quick delivery. However if the remote control had been better constructed in the first place i wouldn't have needed a replacement. the new one is considerably more robust,...

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Produktanmeldelser

0

Pålidelig kunde

7 years ago

Købsdato: 23/05/2018

Extremely helpful

Excellent service. Immediate response with helpful advice was very much appreciated.

Produktanmeldelser

0

Pålidelig kunde

7 years ago

Købsdato: 17/05/2018

Remote controller much improved over original

Prompt result

1

Pålidelig kunde

7 years ago

Købsdato: 27/04/2018

Excellent servce and outstanding product!

Produktanmeldelser

0

OC

Orbitsound Customer

7 years ago

Købsdato: 08/05/2018

Hvad Orbitsound Customer sagde om Orbitsound:

Super fast delivery

Produktanmeldelser

0

OC

Orbitsound Customer

7 years ago

Købsdato: 03/05/2018

Hvad Orbitsound Customer sagde om Orbitsound:

customer service as it should be

from start to finish simon at orbitsound was helpful in every way even in follow up the customer service level was way beyond other outlets orbitsound would probably now be my first point of contact...

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Produktanmeldelser

1

Orbitsound Anmeldelser

BAR A60Flere anmeldelser af dette produkt (33)Se produktwebstedetBuild quality fantastic, we are hard off hearing so wasn’t for us.

BAR A60Flere anmeldelser af dette produkt (33)Se produktwebstedetSub woofer too weak resulting in significant lack of bass

Replacement Remote ControlFlere anmeldelser af dette produkt (230)Se produktwebstedet

Replacement Remote ControlFlere anmeldelser af dette produkt (230)Se produktwebstedetThe new remote control is considerably more robust than the old one, suggesting ORBITSOUND know that the original was rubbish, perhaps they could/should have offered a free replacement?

Replacement Remote ControlFlere anmeldelser af dette produkt (230)Se produktwebstedetThe extra remote was received in a couple of days - very quick delivery

S4 SubwooferFlere anmeldelser af dette produkt (8)Se produktwebstedetThe Dock is brought even more alive with the addition of the S4 Subwoofer. Just fantastic!

Replacement Remote ControlFlere anmeldelser af dette produkt (230)Se produktwebstedetPerfect I'm really happy with product and service

Audiocast M5Flere anmeldelser af dette produkt (6)Se produktwebstedetthe audiocast app kept freezing time after time after time the units were not able to maintain / hold the wifi signal but kept failing even with a booster so music cast to the speakers stopped every...Læs alle

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?