Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Online Carpets Anmeldelser

http://www.onlinecarpets.co.uk/

ENESTÅENDE

Service

4.8

2,345

196

2,659

bedømmelseri det seneste år

Viser alle 49,159 anmeldelser

Michelle Kelly

Bekræftet af Feefo

GBR

4 months ago

Hvad Michelle Kelly sagde om Online Carpets:

Good product

Kept up to date with delivery time

HLu

Bekræftet af Feefo

GBR

4 months ago

Hvad HLu sagde om Online Carpets:

The underlay foam product appears to have quality issue.

Delivery service is good. About the underlay product, unfortunately, there is a very hard lump/object in the foam. Video uploaded.

Corrie Williams

Bekræftet af Feefo

GBR

4 months ago

Hvad Corrie Williams sagde om Online Carpets:

Customer service is excellent. Very professional courteous and clear. Only negative was that the despatch from order took a few more days than I would have expected. Quality of product is excellent

Al M

Bekræftet af Feefo

GBR

4 months ago

Hvad Al M sagde om Online Carpets:

Online Carpets - good to order from

This is the second carpet we have ordered from Online Carpets. I had an issue with the couriers as we were having the carpet delivered to our static caravan who arrived to deliver the carpet but...

Læs flere

Joanne Alcock

Bekræftet af Feefo

4 months ago

Hvad Joanne Alcock sagde om Online Carpets:

Great reasonably priced company

I was impressed with their delivery time. Arrived on Easter Monday. Website much cheaper than shops

Pålidelig kunde

Bekræftet af Feefo

4 months ago

Very good

Pålidelig kunde

Bekræftet af Feefo

4 months ago

Great service and value for money

Very easy and smooth. Easier than i thought.

Pålidelig kunde

Bekræftet af Feefo

4 months ago

sample sent right away and all items delivered safely

Matthew Mulligan

Bekræftet af Feefo

GBR

4 months ago

Hvad Matthew Mulligan sagde om Online Carpets:

Very good

Pålidelig kunde

Bekræftet af Feefo

4 months ago

Fed up

Not happy at all, order delivered to wrong address and info supplied was wrong. Have requested refund

Customer Services

Online Carpets

4 months ago

Hi Lyn, Thank you for taking the time to leave your review. We’re sorry to see your feedback regarding the service provided by our team. From our records, your most recent correspondence thanked our team for their efforts in trying to amend the delivery address with the third-party courier. Upon reviewing your order, it appears the address entered at checkout was incorrect. Although we did update the courier with the revised details, they unfortunately still attempted delivery to the original address. As a result, a full refund has now been issued to you. We apologise for any inconvenience caused and appreciate your patience while we worked to resolve this. Kind regards, Joanne Online Carpets.