Great customer service! I had accidentally ordered the wrong size and your customer service team quickly resolved the issue and went beyond when I asked for my exchange to be shipped to a different...
I did two separate orders and the additional 50% off did not show up in my cart as stated. I still put the orders through and then I emailed customer service to have them fix my orders. The first...
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Produktanmeldelser
Købsdato: 27/12/2022
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Dimitrios Routis
Greece
3 years ago
Hvad Dimitrios Routis sagde om On Gossamer:
You sent the items separately, I did not ask for that, I made 1 order and I expected 1 delivery. I am an overseas customer, I will pay taxes for 2 packages instead of 1 !
Thank you for your feedback. We are very sorry that an item was missing from your order. We will look further into what went wrong on our end to ensure that it does not happen in the future. We see that we have since refunded you for the missing item. We will follow up directly to make sure this has been resolved for you.
Placed order on December 5th, took over a week to ship out, today’s the 21st and no idea when my order will be here. I’d love to give feedback on actual customer service but I haven’t seen anything...
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Elisa Johnson
On Gossamer
3 years ago
Thank you for your feedback. We are very sorry for the delay with shipping your order. We show that your order is currently in route to you and should arrive soon. We will follow up with you directly to provide further details on your order.
Pålidelig kunde
3 years ago
Two more days go by and the last tracking update is still unchanged from December 18th. Thanks for the 10% refund. I’ll put the $7.60 under the tree for my wife; surely she’ll appreciate it instead of the $76 order I’d placed almost 3 weeks ago.
On Gossamer offers irresistible bras in every style for everyday wear: push up bras, strapless bras, mesh bras, contour bras, camis, racerbacks and much more.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
On Gossamer offers irresistible bras in every style for everyday wear: push up bras, strapless bras, mesh bras, contour bras, camis, racerbacks and much more.
