Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Norton Insurance Brokers Anmeldelser

https://www.nortonib.co.uk/

ENESTÅENDE

We will protect your insurance needs with experience, integrity and care so you can enjoy more of life’s adventures.

Service

4.8

115

141

bedømmelseri det seneste år

Viser alle 2,729 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

6 months ago

Appalling. Too much lack of attention to details and requirements, and no call backs until after the renewal date despite a number of requests by phone and email a month before.

Sue

Norton Insurance Brokers

6 months ago

Please accept our sincere apologies for the significant shortcomings you experienced during your policy renewal. The errors in your documentation, communication delays, and overall lack of attention to detail you described are unacceptable and not the standard of service we aim to provide. We have addressed the specific issues with your policy and a manager will be in touch with you directly via email to discuss this further and confirm the resolution. We are reviewing our internal processes to prevent this from happening again. Thank you for bringing this to our attention. Sincerely, Harry O'Neill Team Manager, Norton

Pålidelig kunde

Bekræftet af Feefo

6 months ago

New car policy

Added a new car to my multi car policy. My insurance representative sorted it all out for me and also protected car with tracker.

Mr Gary Gooch

Bekræftet af Feefo

GBR

6 months ago

Hvad Mr Gary Gooch sagde om Norton Insurance Brokers:

car insurance

very satisfied .easy to contact. Seemalal is very helpful with my needs in insurance

Pålidelig kunde

Bekræftet af Feefo

6 months ago

Highly recommended

The service I received was A1! Thankyou Joshua for great customer service. A pleasure to talk to with a reliable, friendly and personal touch.

Pålidelig kunde

Bekræftet af Feefo

6 months ago

Home insurance A fare price and a good service.

Very good.

Mr Andrew Irish

Bekræftet af Feefo

GBR

6 months ago

Hvad Mr Andrew Irish sagde om Norton Insurance Brokers:

review

good phone service with consistent person

Pålidelig kunde

Bekræftet af Feefo

6 months ago

Professional broker

Professional, kept me informed and very easy to discuss changes

Pålidelig kunde

Bekræftet af Feefo

6 months ago

Yes very good no hassle service and polite 👌

Mr Stuart Rain

Bekræftet af Feefo

GBR

6 months ago

Hvad Mr Stuart Rain sagde om Norton Insurance Brokers:

Feedback

If you don't leave feedback they will hound you into the grave. If the service provided was good then customer would leave positive feedback without being asked.

Sue

Norton Insurance Brokers

6 months ago

Thank you for your feedback, this is certainly not our intent, and I will contact you directly for more information so that we can fix this issue as a matter of urgency. Thank you for your business & comments, Sue Stokes, Compliance & Quality Manager.

Pålidelig kunde

Bekræftet af Feefo

6 months ago