Hi,
Thank you very much for your feedback regards your latest experience with Nordgreen. We appreciate all the feedback, whether its good or bad.
However, we just digger into your case and found that your order has been placed 30th of November, but of course it does not explain the delay issue, which you should not have experienced at first place. As we see, your package has been simply stuck at customs (you are welcome to check the tracking link and know the reason why this delay has occurred).Believe you understand that we are not in control of it and precisely the speed of the documentation check once our package leaves our warehouse - from Denmark.
We will make sure to contact FedEx and try to speed up the process. Truly sorry if it caused any inconvenience. It was honestly not our intension for you to experience all of this. However, you should expect to receive your package soon! :-)
Best wishes,
The Nordgreen Team
Købsdato: 30/11/2019
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Pålidelig kunde
6 years ago
Godt og smukt produkt.
God service som det burde være alle steder.
Пожалуйста, свяжитесь со мной и попробуйте решить мою проблему. Я очень долго жду свой заказ и никто не говорит, где/когда придет. Я уже устал писать письма. / Please help me. I'm waiting for my...
J'adore le design de la montre, simple et discret. Elle est malgré tout originale. L'expédition a été trés rapide donc je sui sparfaitement ravi de mon achat.
Buona la qualità generale del prodotto, personalmente molto gradito l'effetto estetico.
Migliorabile l'imballaggio dell'orologio, in quanto arriva in una scatola molto semplice e senza protezioni sul...
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
