Customer service does not pay attention to emails and responds poorly
Customer Service Team
Nordgreen
2 years ago
Thank you for sharing your feedback. We're sorry to hear about your disappointment. We will forward your concern to the relevant team. You have our commitment to improving our responses and attention to detail. We appreciate your time and your business.
Best regards,
The Nordgreen Team
The watch has a beautiful look. The clasp was not intuitive and luckily there was an easy to follow tutorial available online. I would recommend this product and this company.
Gold out of stock for 6 months, yet still advertised on their website. Bought the rose gold. Watch ok, but the brown leather strap is very uncomfortable.
Customer Service Team
Nordgreen
2 years ago
Thank you for sharing your feedback, both positive and constructive. We apologize for the confusion caused by the information on the website. We will ensure to share your feedback with the relevant team. We appreciate your time and your continued support.
Best regards,
The Nordgreen Team
Be available by phone to answer questions about the Guardian.
Customer Service Team
Nordgreen
2 years ago
Thank you for sharing your feedback. We're sorry to hear about your disappointment. We will forward your concern to the relevant team for future consideration. We appreciate your time and your business.
Best regards,
The Nordgreen Team
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
