Easy, fast and efficient application and review and approved in very short time.
0
Del
Pålidelig kunde
Bekræftet af Feefo
1 month ago
RACGP discount not applied against my knowledge
Very friendly fellow
But I the whole point of contacting Noble Oak was that RACGP members get the 15% discount.
i had discussed this with your reps over the phone previously. And I had difficulty...
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Steve
NobleOak Life Limited
29 days ago
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience and understand your frustration. This is not the level of service or experience we aim to deliver to our customers.
We have investigated the matter and feedback has been provided to the team to help ensure the correct discounts are consistently applied for eligible customers going forward, and to make sure we are always offering the opportunity to hear about our other products.
To resolve the issue, a member of our Client Services team will be in contact with you shortly to rectify the discount issue. They will also be happy to talk you through our other insurance products, including Income Protection, to ensure you have access to the cover options that best meet your needs.
Thank you for bringing this to our attention. We appreciate your feedback as it helps us continue to improve the experience we provide to our customers.
Kind regards,
Stephen
NobleOak - Operations Manager
0
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Pålidelig kunde
Bekræftet af Feefo
1 month ago
No
No one has followed up
Steve
NobleOak Life Limited
29 days ago
Thank you for taking the time to provide your feedback. We're sorry for the miscommunication and understand how frustrating this experience would have been. This is not the standard of service we strive to provide for our customers.
We have investigated the matter and provided feedback to the relevant team member to help ensure better customer outcomes in the future.
I understand that a member of our Sales Care team contacted you yesterday and confirmed that your cover is in place. We appreciate the opportunity to clarify the situation and resolve your concerns.
If there is anything further we can assist you with, please don't hesitate to reach out. Thank you again for your feedback, as it helps us continue to improve our service.
Kind regards,
Stephen
NobleOak - Operations Manager
0
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Pålidelig kunde
Bekræftet af Feefo
1 month ago
Life insurance
Great service and sorted in a few days
0
Del
MS
Mariska Setionago
Bekræftet af Feefo
1 month ago
Hvad Mariska Setionago sagde om NobleOak Life Limited:
Great service
0
Del
Pålidelig kunde
Bekræftet af Feefo
1 month ago
Good communication
Aaron was nice to talked through and able to explain and respond to my inquiries in the soonest possible time. Will recommend highly to my family and friends.
0
Del
PU
Primali Udawatta
Bekræftet af Feefo
AUS
1 month ago
Hvad Primali Udawatta sagde om NobleOak Life Limited:
Professional
Professional and courteous staff… easy to talk and explained everything I need
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Del
MG
Michael Gainer
Bekræftet af Feefo
AUS
1 month ago
Hvad Michael Gainer sagde om NobleOak Life Limited:
Good experience
Good customer service and gave a good quote. Easy to get approval after a few questions.
0
Del
Pålidelig kunde
Bekræftet af Feefo
1 month ago
Exceptional service.
Great service and very friendly. Customer service willing to go the extra mile.
0
Del
RL
Regina Lemaiyan
Bekræftet af Feefo
AUS
1 month ago
Hvad Regina Lemaiyan sagde om NobleOak Life Limited:
Effective the agent was resourceful,thus able to answer the questions that
Effective and efficient on boarding. I would definitely recommend it. Premiums are lower as compared to the previous l had.
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
