Really took care of me with my claim. Nice to speak to humans who actually care about people.
0
Del
Pålidelig kunde
Bekræftet af Feefo
3 years ago
Really great people
Great all round - very happy customer :-)
0
Del
Pålidelig kunde
Bekræftet af Feefo
3 years ago
Good quick service
Very quick online application at a reasonable price, good cover for policy price.
Well donr
0
Del
LC
Lewis Clayton
Bekræftet af Feefo
3 years ago
Hvad Lewis Clayton sagde om Cycler:
Great help
0
Del
JN
Jacek Nowicki
Bekræftet af Feefo
3 years ago
Hvad Jacek Nowicki sagde om Cycler:
Everything is clear
Easy service
0
Del
SP
Salman Punnakkottil
Bekræftet af Feefo
3 years ago
Hvad Salman Punnakkottil sagde om Cycler:
Tooo bad experience with Nextgen insurance claims
Very bad experience i have claimed for my mobile loss and submitted every single documents they asked and waited for two months always they send mail submitted for review its been more than 2 months...
Læs flere
Alan
Cycler
2 years ago
Hi Salman,
Thanks for leaving us a review. As with all reviews, we like to respond with the full detail to ensure that anyone reading them, when considering purchasing a policy with NextGen, are fully aware of the detail behind the review and the score.
Unfortunately, as we discussed on several occasions, the documentation that you'd submitted had been modified, particularly the proof of usage that we asked you to forward directly to us from your Network Provider.Despite several requested and written/telephone conversations, this didn't materialise.
We're really clear on what documents you'll need in the event of a claim and we'll always try to work really quickly to get devices replaced and fixed, however, we can only do so when we're I receipt of documentation that has not been modified.
Thanks,
Team NextGen
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Del
PH
Peter Hughes
Bekræftet af Feefo
3 years ago
Hvad Peter Hughes sagde om Cycler:
I took out insurance with NextGen last week. The website is easy to use and the online chat service was quick to answer questions
0
Del
WL
Willow Lewis
Bekræftet af Feefo
3 years ago
Hvad Willow Lewis sagde om Cycler:
It's very good
0
Del
Pålidelig kunde
Bekræftet af Feefo
3 years ago
No problems here
Excellent easy insurance
0
Del
AL
Andrew Lovatt
Bekræftet af Feefo
3 years ago
Hvad Andrew Lovatt sagde om Cycler:
Quick cover at the right price
Easy to use website, no nagging to buy extras, everthing explained and the right price compared to other insurer's
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