Natural Spa Factory Anmeldelser

Many thanks for your feedback - really great to hear that you are all enjoying the Segura and Oud diffusers. 

One of our top tips: if the aroma starts to fade, just tip the reeds over. We do recommend this once a week to keep the aroma vibrant. 

Thank you again for your feedback

Kind regards

Annie - NSF team

Thank you for your feedback - we appreciate you taking time to come back to us. Sorry to hear that you had a bit of an oil issue - not ideal at all. One of our customer services team will be in touch to rectify as soon as possible. 

Thank you again for ordering with us and we hope you enjoy the products!

Kind regards

Annie, NSF team. 

Hi Karol, 

Thanks so much for your feedback - it's great to understand more about our customer's user experience, and really pleased to hear you've enjoyed the products, too - the Rasul mud mask is a firm favourite and pleased that the results delivered at home as well as they did in the spa treatment! If you enjoy using a facemask, do check out our peel off masks - there are 3 uses in each sachet and there's a mask for all skin types. 

Thank you again, 
Annie - NSF team. 

Hi Pippa, 

Thank you for taking the time to review the products, we love all feedback, good and bad! The Illuminate collection is one of our hero ranges as it has a great combination of science & aroma. If you do enjoy the products, I'd recommend the Illuminate moisturiser, too, which has a jojoba oil base to provide non-oily hydration. It's a firm favourite  of ours! 

Thank you again Pippa for trying & reviewing our Illuminate Skincare 

Annie, NSF team member. 

Hi Lisa, 

Thanks so much for your review - and pleased to hear that you're loving the products!

Do get in touch if you'd like any advise or guidance to try something different from the collection. 

Thank you again for your review, 

Annie - NSF team member. 

Hi  - thanks so much for your feedback - fab to see that you've enjoyed using the products! 

Great to hear that the Face Tonic is helping calm your skin - and the Jojoba wax is structurally similar to our skin's natural oils which is why it's brilliantly not at all greasy! So pleased the products are all working for you. 

Thank you again - and if there's any products you'd like to try or would like more information on, we'd be happy to recommend. 

Annie, NSF team member.  

Thanks for your feedback - great to understand that you've had an excellent experience. 

Kind regards

Annie - NSF team