The service is good but often what I want to do is not included in the 241.
I do not understand why I have to pay another $25 to access my 241 that I have already paid for.
I would welcome the credit...
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Trusted Customer
Qld
10 years ago
Hvad Trusted Customer sagde om My241 Rewards:
good price for cruise
Received good price for balcony room onboard Princess Cruises to Alaska.
Staff were very helpful.
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Trusted Customer
Melbourne
10 years ago
Hvad Trusted Customer sagde om My241 Rewards:
Very dissapointing in what is a very poor introduction to ICE/ My241
Price was revealed as not a saving at all - in fact other sites discovered same cruise, same cabin same dates t be almost half the price quoted. a lame excuse of "can't constantly change pricing" was...
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Customer Service
My241 Rewards
10 years ago
Hi Gail and Ritchie, thank you for your feedback. I have Vanessa from our office investigating the pricing issue for you, she did try to contact you earlier today, without success but will be in touch again tomorrow... I have had the travel team investigate the delay in the response to your queries and we agree it was a little slower than usual but this was due to the consultant off sick for a few days - I understand he has since been in contact with you and you now have some great options for your holiday.... Please feel free to contact me if you have any queries.
Amanda Secomb - Travel Manager Administration.
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Pålidelig kunde
10 years ago
Not enough information!
I found the operator quite helpful although the amount of information I got regarding the Cruise was very, very basic.We had no choice of cabin and very limited choice of Cruises!I'm not sure if this...
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Trusted Customer
Qld
10 years ago
Hvad Trusted Customer sagde om My241 Rewards:
Not always good value, you have to scrutinize the details. I was disappointed that I couldn't visit the website after using my last voucher and look at the details of the cruise again
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Pålidelig kunde
10 years ago
staff on the phone are very impressive
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Pålidelig kunde
10 years ago
great staff
staff helpful and friendly
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Trusted Customer
Brisbane
10 years ago
Hvad Trusted Customer sagde om My241 Rewards:
good booking service
Staff member did a terrific job booking exactly what we wanted. We are very happy with the price too.
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Pålidelig kunde
10 years ago
Prompt, polite and efficient.
As always, Cheryl was very helpful and provided prompt responses to my queries.
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Trusted Customer
Gold Coast Australia
10 years ago
Hvad Trusted Customer sagde om My241 Rewards:
Great company with fantastic service makes people happy as it did for us.
Recieving an email with a fantastic price on a cruise I contact my 241 cruise people immediately & I got a great response with them putting a hold on the cruise while I spoke to my husbsnd who was...
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
