No one ever explained the extra costs involved and could not tell me why the port taxes and fees were so much higher than what the cruise lines charge.
Customer Service
My241 Rewards
10 years ago
Thank you for your feedback. We take all feedback seriously, we are currently investigating the situation and one of our consultants will be in touch with you shortly. They will ensure all costings are explained and any further questions you have are answered. We look forward to looking after you and your party throughout the whole cruise experience.
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Pålidelig kunde
10 years ago
Service & support from Booking staff was excelent
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Trusted Customer
Sydney
10 years ago
Hvad Trusted Customer sagde om My241 Rewards:
Bad Unreliable Service
My 241 Rewards has continuous problems with their staff leaving company without passing the information to the remaining staff. This bad service is not only for the cruise staff but also for the...
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Customer Service
My241 Rewards
10 years ago
Thank you for your feedback. While it may be frustrating unfortunately in some cases we cannot foreseen staff departures. However we do now have a team looking after such situations to ensure we give our clients the best possible customer journey. I have brought this to their attention and I believe our travel team have been in contact with you and are looking after you. We look forward to restoring your faith in our company and sending you on a trip of a lifetime.
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Trusted Customer
Sunshine Coast, Qld.
10 years ago
Hvad Trusted Customer sagde om My241 Rewards:
Excellent, friendly and efficient service every time.
The team at My241 Rewards are always so helpful to ensure I receive the best value. This is the third time I have booked a cruise through My241 and I couldn't be happier. My cruise consultant...
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Trusted Customer
Elanora
10 years ago
Hvad Trusted Customer sagde om My241 Rewards:
All the agents we have dealt with have been very helpful and prompt in back to us.
Joshua was very helpful and very prompt in his replies.
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Trusted Customer
Geelong
10 years ago
Hvad Trusted Customer sagde om My241 Rewards:
Very helpful
we were booking two cabins. So they tried hard to find a deal to suit our needs
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Trusted Customer
Sydney
10 years ago
Hvad Trusted Customer sagde om My241 Rewards:
Melissa Clarke was very helpful with the booking .
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Trusted Customer
Mandurah
10 years ago
Hvad Trusted Customer sagde om My241 Rewards:
Europe River Cruise
Customer assistants were very helpful. They were knowledgeable, pleasant, and efficient.
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Trusted Customer
SYDNEY, Australia
10 years ago
Hvad Trusted Customer sagde om My241 Rewards:
The prices and well worth it specially for the price of 2 people.
Very helpful and friendly service each time i telephoned in the past it was always great phone service from the girls. Keep up the good work.
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
