Very difficult to contact ... makes organizing a trip difficult without prompt attention
Customer Service
My241 Rewards
9 years ago
Thank you for your feedback. Your consultant has been in contact today to answer all question and concerns. Our goal is to always answer our valued client’s emails within 48 hours (two business days) however there are times when your dedicated cruise consultant reply may be delayed due to ongoing product training or annual leave.
0
Del
TC
Trusted Customer
9 years ago
Hvad Trusted Customer sagde om My241 Rewards:
Your customer experience was excellent
Phil Ryan was on the ball, got us a good price and rang back as he said he would
0
Del
TC
Trusted Customer
9 years ago
Hvad Trusted Customer sagde om My241 Rewards:
Ptoduct knowlege
the consultant understood what I was looking for in my cruise
0
Del
TC
Trusted Customer
Cairns
9 years ago
Hvad Trusted Customer sagde om My241 Rewards:
Disappointed
Website is unbelievably difficult.
Customer Service
My241 Rewards
9 years ago
Thank you for your feedback. We would be very interested to find out more. What aspects of the website did you find difficult please? My241 Rewards Team
TC
Trusted Customer
9 years ago
Home page: you have to click on cruises first.
Then everytime Pacific comes up first. Frankly it is so difficult that it would take too long to write everything.
0
Del
TC
Trusted Customer
9 years ago
Hvad Trusted Customer sagde om My241 Rewards:
Simply put, it was simpe
Great and simple booking experience at the right price
0
Del
Pålidelig kunde
9 years ago
Great Service
Very friendly helpful and informative service.
0
Del
TC
Trusted Customer
FAIRFIELD
9 years ago
Hvad Trusted Customer sagde om My241 Rewards:
Excellent Helpful Staff, very impressive. We got our questions answered pro...
Excellent Helpful Staff, very impressive. We got our questions answered promptly.
0
Del
TC
Trusted Customer
Whyalla
9 years ago
Hvad Trusted Customer sagde om My241 Rewards:
Easy process, great outcomes!
The process was simple and the trip was booked quickly.
0
Del
Pålidelig kunde
9 years ago
I thought I would get 241 and I didn't and ended up paying more than expect...
I thought I would get 241 and I didn't and ended up paying more than expected. I wanted to use my 241 before it runs out . I want a cruise that I can use my 241 certificates
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
