Good except can't resend, reply or print emails or attachments.
Company Representative
My241 Rewards
2 years ago
Hi John, please let us know if you require any assistance and thank you for a great review!
JM
John Monks
2 years ago
Is it possible to resolve the matter I raised about the emails. I hate reading screens,. The emails Jennilee sent cannot be forwarded to my Partner, Cannot be printed and I cannot reply off these to Jennilee. The emails appear to be encoded or corrupted by attachments from your site. Jennilee is aware of this problem. I have to send a new email to reply to Jennilee. She suggested I am not the only one with this problem with her emails.
I work from home as a Mediator and Have 30 minute frequency's email in and out and I do not have this problem with any other emails.
John Monks
Company Representative
My241 Rewards
2 years ago
Hi John, absolutely! We will ensure this has been raised with our IT team to see if it can be resolved.
JM
John Monks
2 years ago
Thank you. Would you let me know when this is resolved as I have other cruises to arrange with Jennilee and it is really annoying in this communication day and age.
Thanks
John
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Del
Pålidelig kunde
Bekræftet af Feefo
2 years ago
Short notice
We were able to get a booking on the ship we wanted at 3 days notice . The representative we spoke with was very helpful and a pleasure to deal with.
Company Representative
My241 Rewards
2 years ago
It was great to work with you and we appreciate the time you’ve taken to write such a positive comment, thank you.
0
Del
Pålidelig kunde
Bekræftet af Feefo
2 years ago
Still waiting to get our money back that was wrongfully charged. Has now been 2 weeks. This needed to be addressed much quicker.
Company Representative
My241 Rewards
2 years ago
We are so sorry to read this, please know we are looking into this urgently and will contact you shortly.
0
Del
Pålidelig kunde
Bekræftet af Feefo
2 years ago
efficient. once you have chosen your trip
Company Representative
My241 Rewards
2 years ago
Thank you for taking the time to provide your review!
0
Del
Pålidelig kunde
Bekræftet af Feefo
2 years ago
1st time 241 customer
The 241-team member that was assigned to us was very helpful, knowledgeable, and explained everything clearly. She was able to provide information that was helpful in making our decision on what...
Læs flere
Company Representative
My241 Rewards
2 years ago
Thank you so much for your positive feedback. We are pleased to hear you are happy with your experience and look forward to booking you more holidays in the future!
0
Del
Pålidelig kunde
Bekræftet af Feefo
2 years ago
Very helpful with booking and selection. Clear explanation of the cost, payment timings and what would happen after booking.
Company Representative
My241 Rewards
2 years ago
We love to see when our members are happy and enjoying using our services! I’ll be sure to pass on the positive review.
0
Del
LR
leonard ryan
Bekræftet af Feefo
Brisbane
2 years ago
Hvad leonard ryan sagde om My241 Rewards:
Both the callers that I dealt with were very professional & certainly did all that they could to help me.
Their explanations were very clear,
Company Representative
My241 Rewards
2 years ago
Thank you so much for your positive feedback. We are pleased to hear you are happy with your experience and look forward to booking you more holidays in the future!
0
Del
Pålidelig kunde
Bekræftet af Feefo
2 years ago
Company Representative
My241 Rewards
2 years ago
Thank you for leaving such a great rating! Please don’t hesitate to contact us again; we look forward to helping you book your next adventure.
0
Del
Pålidelig kunde
Bekræftet af Feefo
2 years ago
A Pathetic Performance
Poor communication, very disappointed with the service received and the subsequent lack of follow up. Wasn't told that consultant was going on leave for a week and Carnival subsequently cancelled the...
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Company Representative
My241 Rewards
2 years ago
Thank you for your comments; we would like the opportunity to rectify this. Please be assured, we will get the right consultant to discuss this further.
2
Del
BG
Brian O`Gorman
Bekræftet af Feefo
Brisbane
2 years ago
Hvad Brian O`Gorman sagde om My241 Rewards:
friendly consultants and quite knowledgeable with product
Company Representative
My241 Rewards
2 years ago
We love to see when our members are happy and enjoying using our services! I’ll be sure to pass on the positive review.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
