Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af Mundy Cruising

Viser alle 905 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

10 years ago

Very little contact but all contact helpful

Produktanmeldelser

Købsdato: 04/01/2016

Pålidelig kunde

Bekræftet af Feefo

10 years ago

They kept it simple and friendly. No surprises. Very happy.

Produktanmeldelser

Købsdato: 26/02/2016

Pålidelig kunde

Bekræftet af Feefo

10 years ago

Always had excellent service from Mundy Cruising

Pålidelig kunde

10 years ago

Always excellent service

Produktanmeldelser

Købsdato: 27/01/2016

Pålidelig kunde

Bekræftet af Feefo

10 years ago

Good advice but changed over to an assistant for details. Probably busy

Produktanmeldelser

Købsdato: 11/02/2016

Pålidelig kunde

Bekræftet af Feefo

10 years ago

Sharon and Darren always very helpful

Produktanmeldelser

Købsdato: 15/02/2016

Pålidelig kunde

Bekræftet af Feefo

10 years ago

Becky Hughes is Mundy's best asset - always friendly, organised and professional - and with…

Becky Hughes is Mundy's best asset - always friendly, organised and professional - and with excellent communications.

Produktanmeldelser

Købsdato: 13/02/2016

Pålidelig kunde

Bekræftet af Feefo

10 years ago

When I emailed Mundy midcruise with issues, my email was just forwarded to Regent. Mundy…

When I emailed Mundy midcruise with issues, my email was just forwarded to Regent. Mundy did not try to understand or help, except by forwarding my email.

Mundy Cruising

10 years ago

Many thanks for responding to our feedback email and also for your time earlier today. I am sorry that you feel we did not try to understand or help with your mid cruise issues. When we received your email we immediately contacted Regent in the UK to find out if they had any further information on the situation, and if so, what action would be taken. They advised at this stage that everything would be handled on-board and they were unable to give us any update. We then put this in writing to Regent and requested that they escalate the complaint to their Head Office. We have since spoken to the cruise line to find out if they have any further news for you. Regent UK have been advised how to proceed with the situation and you will be hearing from them very soon with their offer of compensation. If you would like to discuss this further please do call on 020 7399 7670 and I can pass on any further comments you may have to the cruise line. Best regards Sharon

Pålidelig kunde

10 years ago

Apologies to Mundy. I wrote my comments before I spoke to Mundy today. Before that, we were forwarded an email that Regent UK sent to Mundy. As nothing further was received, I didn't realise that Sharon from Mundy was on our case. I now understand that Sharon has been trying to follow up with Regent and I appreciate all of Mundy's assistance.

Produktanmeldelser

Købsdato: 03/02/2016

Pålidelig kunde

Bekræftet af Feefo

10 years ago

Usual excellent service

Produktanmeldelser

Købsdato: 25/01/2016

Pålidelig kunde

Bekræftet af Feefo

10 years ago

Personal service with attention to detail. Excellent customer care.

Produktanmeldelser

Købsdato: 02/01/2016

Pålidelig kunde

Bekræftet af Feefo

10 years ago

Darren was fantastic

Produktanmeldelser

Købsdato: 27/01/2016

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Feefo Trusted Service Awards

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Mundy Cruising Anmeldelser

Cruise on PrinsendamFlere anmeldelser af dette produktSe produktwebstedetWonderful staff

Cruise on Crystal EspritFlere anmeldelser af dette produktSe produktwebstedetI don't care where ESPRIT is going -- we just need to be on it as often as we can. It was a sublime experience, SO much better than we expected, and probably a real spoiler for cruising on larger...Læs flere

Cruise on MarinerFlere anmeldelser af dette produktSe produktwebstedetThe worst cruise ever. Currently in contact with Regent and Mundy Cruising over this!

Cruise on RivieraFlere anmeldelser af dette produktSe produktwebstedetGood except for the Norovirce which had been on the boat the previous cruise and Mundy had not advised.

Cruise on Safari EndeavourFlere anmeldelser af dette produktSe produktwebstedetLovely holiday but I preferred the Safari Explorer - smaller boat and felt more luxurious somehow.

Laos and Cambodia TourFlere anmeldelser af dette produktSe produktwebstedetProfessional and friendly service from people who understand their customers

Cruise on VoyagerFlere anmeldelser af dette produktSe produktwebstedetDisorganised die to cancellation of two ports. Guests were not compensated. Due to inability to get fresh supplies, some food not fresh.

Cruise on Crystal SymphonyFlere anmeldelser af dette produktSe produktwebstedetVery enjoyable

Cruise on Celebrity SolsticeFlere anmeldelser af dette produktSe produktwebstedetGood standard offering value for money.

Cruise on Silver ShadowFlere anmeldelser af dette produktSe produktwebstedetFood, service & entertainment all excellent

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?