Uneven service. Paperwork not processed properly and information not passed on.
Alexander
Mundy Cruising
4 years ago
Dear Mrs Davey,
Many thanks for your comments and taking the time to provide valuable feedback. I’m sorry that you found our service to be lacking. It is important that we always meet and exceed our guests expectations so I’d welcome the chance to talk through exactly the problems you experiences so we can ensure they never happen again. I’ll try to reach you after the Jubilee weekend.
Yours sincerely
Sharon Trigg
Produktanmeldelser
Købsdato: 09/05/2022
0
Del
MA
Mr. Robert Adair
Bekræftet af Feefo
4 years ago
Hvad Mr. Robert Adair sagde om Mundy Cruising:
They are very well informed about each cruise line and itinerary. That means their advice is very trustworthy.
I've been using Mundy for years and their service has always been exemplary. The team are knowledgeable, helpful and responsive.
Unlike most other travel these days, working with a travel agent to...
Sharon at Mundy cruising is truly excellent. Despite the huge workload at the moment with all the covid changes and cancellations to cruises she is efficient and unflappable. Highly recommended.
Munday excellent as ever BA as disappointing as ever
Produktanmeldelser
Købsdato: 27/02/2022
0
Del
MP
Miss Tracey Parr
Bekræftet af Feefo
4 years ago
Uploadede medier
Se alle medier (1)
Hvad Miss Tracey Parr sagde om Mundy Cruising:
Helen was very helpful from start to finish, always easy to get hold of, didn't get fed up with my questions - nothing was ever a problem. Cruise itinerary arrived in good time before holiday.
From start to finish Mundy Cruising's service was exemplary. All our flight and cruise arrangements were handled professionally and last minute changes executed without fuss. We have already booked...
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.