Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af Mundy Cruising

Viser alle 907 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

4 years ago

very efficient service

Produktanmeldelser

Købsdato: 10/07/2022

Pålidelig kunde

Bekræftet af Feefo

4 years ago

Our cruise was arranged as requested and the agent was knowledgeable and helpful responding to any queries promptly and fully.

Produktanmeldelser

Købsdato: 23/07/2022

Pålidelig kunde

Bekræftet af Feefo

4 years ago

Professional, friendly and efficient service - as expected!

We received the expected cheerful and efficient service from the Mundy Team but to be fair our cruise with Cunard was very straight forward and didn't require any particular extra advisory services....

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Produktanmeldelser

Købsdato: 15/07/2022

Pålidelig kunde

Bekræftet af Feefo

4 years ago

As usual service was excellent. Nothing was too much trouble. Will use them again.

Produktanmeldelser

Købsdato: 19/07/2022

Pålidelig kunde

Bekræftet af Feefo

4 years ago

Poor and uncaring service outside the actual cruise ship booking.

Mundy could only offer flights from London when we live nearer to Manchester, Birmingham or Cardiff. We had to book our own flights from Manchester. We also had to book our own hotel in Reykjavik,...

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Alexander

Mundy Cruising

4 years ago

Thank you for taking to time to provide us with feedback and I’m so sorry to hear that you’ve been disappointed with our service. We’re investigating how we fell short on this occasion, and I’ll revert again shortly. Yours sincerely Alex Loizou

Alexander

Mundy Cruising

4 years ago

Once again, many thanks for taking the time to reply with your feedback. I have tried to contact you on several occasions to apologise that you feel so let down but unfortunately, I’ve been unable to reach you. I also wanted to explain that when looking into flight and hotels for you I was keen to provide you with options that offered as much flexibility as possible to account for any potential changes in your travel arrangements as at the time we were regularly receiving amendments from cruise lines. This did mean that the costs were higher, including for the Manchester routing we detailed. I’m sorry that this wasn’t clear to you at the time. I would be delighted should you wish to get in touch and discuss the matter so we can improve our service. Yours sincerely Sharon Trigg

Produktanmeldelser

Købsdato: 13/07/2022

Pålidelig kunde

Bekræftet af Feefo

4 years ago

Excellent as always

Excellent as normal. I was particularly pleased with the excursion Helen recommended, but all her advice was good. I like the personal relationship one can have with the staff at Mundy Cruising. (I...

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Produktanmeldelser

Købsdato: 03/07/2022

Pålidelig kunde

Bekræftet af Feefo

4 years ago

Helpful, proactive and knowledgeable cruise agents.

We knew which cruise we wanted and Mundy are one of the few companies that are agents for the cruise company. We also wanted some pre and post cruise accommodation and activities. Hayley put...

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Produktanmeldelser

Købsdato: 30/06/2022

Pålidelig kunde

Bekræftet af Feefo

4 years ago

They are always so helpful in every way.

They cannot be faulted.

Produktanmeldelser

Købsdato: 09/07/2022

Pålidelig kunde

Bekræftet af Feefo

4 years ago

There were a lot of changes of cruises and cruise arrangements due largely to Covid, the Ukraine war and airline strikes. Sharon handled these skilfully and professionally. I was very grateful for...

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Produktanmeldelser

Købsdato: 05/07/2022

Pålidelig kunde

Bekræftet af Feefo

4 years ago

Excellent service. Would certainly use them again. Sharon was very helpful

Excellent service and attention to detail

Produktanmeldelser

Købsdato: 01/07/2022

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Feefo Trusted Service Awards

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Mundy Cruising Anmeldelser

Spirit of DiscoveryFlere anmeldelser af dette produktSe produktwebstedetentertainment not up to usual standards

Ms Paul GauguinFlere anmeldelser af dette produktSe produktwebstedetExcellent organisation and staff all pleasant , happy and helpful, even when the weather was bad, all working very hard to ensure guests have a great time. Would highly recommend this to anyone...Læs flere

Queen Mary 2Flere anmeldelser af dette produktSe produktwebstedetWe were on a 2 week cruise to the Mediterranean. Extremely disappointed with Cunard and Queen Mary 2. Standards have been reduced to the levels of P&O and Cunard is no longer anything "Special"....Læs flere

Silver CloudFlere anmeldelser af dette produktSe produktwebstedetExcellent trip. Excellent crew particularly the expedition staff. Liked the ship generally.

National Geographic ExplorerFlere anmeldelser af dette produktSe produktwebstedetAn excellent expedition experience but food , although excellent, completely focussed on American tastes. Very salty or sweet.

Silver WhisperFlere anmeldelser af dette produktSe produktwebstedetThe ship, the food, the staff, the excursions were all good, but the embarkation process and certain aspects of communication were not good at all.

Star BreezeFlere anmeldelser af dette produktSe produktwebstedetThe ship was lovely, excellent facilities and superb staff. The food was first class, with plenty of choice of restaurants and a wide selection of things to eat. We made good use of the hot tub on...Læs flere

AmaDouroFlere anmeldelser af dette produktSe produktwebstedetIt was well organised, friendly and overall a good experience.

Silver MoonFlere anmeldelser af dette produktSe produktwebstedetDespite the break in cruising due to Covid and change of ownership, Silversea have maintained their high standards on the ship and of customer care. Unfortunately my wife and I caught covid and had...Læs flere

Silver SpiritFlere anmeldelser af dette produktSe produktwebstedetExcellent in all areas. Great crew

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?