Excellent advice and support from Helen Fensom. She made all our flight, hotel and cruise arrangements as a package. She found good hotel options for us to choose from and ensured that we had all...
Many thanks for the feedback about your experience sailing with Ponant. I’m sorry to hear that they have fallen so far below the standards expected. I’ve passed your comments on to Ponant to highlight the issues you had. Hayley will be in touch shortly to discuss the cruise further and would be happy to help you submit a formal complaint should you wish to.
Best Regards
Alex Loizou,
Director of Sales, Marketing and Operations
THEY PROVIDE SEAMLESS SUPPORT FROM INITIAL COSTING TO A FINAL BON VOYAGE PHONE CALL CLOSE TO DEPARTURE DATE. AFTER FACING THE POTENTIAL LOSS OF SEVERAL THOUSAND POUNDS AFTER THE DEMISE OF CRYSTAL...
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Produktanmeldelser
Købsdato: 19/09/2023
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Bekræftet af Feefo
2 years ago
The service was excellent. Any queries were answered promptly
Professional, experienced , responsive and most helpful - exactly what one wants from a travel consultant, especially if anything goes wrong, which ours did. BA cancelled our outbound and return...
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.