Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af Montezuma's Chocolates

Viser alle 4,801 anmeldelser

Pålidelig kunde

6 years ago

Brilliant

Superb service, my order was delivered quickly, the chocolate was packed really well, arrived intact and is of a fantastic quality. Very impressive.

Produktanmeldelser

Købsdato: 23/03/2020

Trusted Customer

6 years ago

Hvad Trusted Customer sagde om Montezuma's Chocolates:

Why halve the prices 2 days later

The stuff arrived quickly and in good condition but 2 days AFTER I ordered everything was half price. Could well have done without paying as much, at the moment, if I had known :-(

David Oliver

Montezuma's Chocolates

6 years ago

Hi there, thank you so much for the review, unfortunately, we had to close all of our shops due to COVID-19, as a result of this we needed to sell their stock at a discounted rate through the website to avoid wastage which very much goes against our eco-friendly philosophy. We hope you understand these aren't normal times and we are doing everything possible to remain open online and keep the chocolate flowing for anyone who needs a pick me up right now.

Købsdato: 23/03/2020

Pålidelig kunde

6 years ago

Easy to order and delivered when promised

Købsdato: 23/03/2020

Pålidelig kunde

6 years ago

Love this local company

Quick and easy to order and speedy delivery

Produktanmeldelser

Købsdato: 23/03/2020

Trusted Customer

6 years ago

Hvad Trusted Customer sagde om Montezuma's Chocolates:

Wonderful Vegan Chocolate

Wonderful range of dark vegan chocolate. I have recently become vegan and having loved milk chocolate have been searching for a replacement. Having tried a wide range of brands, Montezuma has...

Læs flere

Produktanmeldelser

Købsdato: 23/03/2020

Pålidelig kunde

6 years ago

Lovely chocolate. Excellent service.

Produktanmeldelser

Købsdato: 23/03/2020

Pålidelig kunde

6 years ago

Excellent Service

Excellent service. Products arrived very quickly.

Produktanmeldelser

Købsdato: 23/03/2020

Trusted Customer

6 years ago

Hvad Trusted Customer sagde om Montezuma's Chocolates:

Poor website information, I’ve waited 3 weeks for Mother’s Day delivery

Customer service and delivery

Produktanmeldelser

Købsdato: 18/03/2020

Pålidelig kunde

6 years ago

Always delicious and now extra wonderful whilst stuck at home!

Chocolate ordered was delivered promptly and in perfect condition. Have yet to eat all of it but definitely delicious! Thanks, Montezuma! Normally would buy it from local shops but in these very...

Læs flere

Produktanmeldelser

Købsdato: 22/03/2020

Pålidelig kunde

6 years ago

Radio silence about when order will be delivered

Ordered chocolate and chocolate club subscription on 22 /3 /20 as a birthday present. Nothing has so far arrived and no update on when it will. No information on the account set up on the website ...

Læs flere

David Oliver

Montezuma's Chocolates

6 years ago

Hi there, so sorry you feel like this, we try to make it nice and clear on the club section of the website about how it works both on the process page and the add to cart page: "Your chocolate subscription box is sent on the15th of each month. The cut off date for an order is the 5th of the month, but don't worry if you order after the 5th for yourself or as a gift as it'll arrive the following month." I hope that helps, we'll also take a look into how else we can improve this part of our site.

Pålidelig kunde

6 years ago

I did see that information which was why I ordered some other items, which I assumed would be sent out straight away. The website simply says order completed and there is no obvious way to raise a query via the website. This customer feedback loop seems to be the only way to get a quick response.

David Oliver

Montezuma's Chocolates

6 years ago

Hi Rosemary. not sure if you managed to see our contact us page? but you can get in touch with our internet team here: mailorder@montezumas.co.uk I'll let them know to expect your mail and we'll get this sorted for you asap.

Købsdato: 22/03/2020

Har du ikke modtaget en invitation til en anmeldelse?

Feefo Trusted Service Awards

Vores uafhængige priser anerkender de bedste mærker inden for kundeservice. Vinderne findes ud fra de bedømmelser, de får fra deres kunder.

Hvad er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

Læs mere om Feefo

Montezuma's Chocolates Anmeldelser

Milking Maid - Milk Chocolate TrufflesFlere anmeldelser af dette produktSe produktwebstedetDelicious - gorgeous chocolate

Absolute Black Peanut Butter Mini EggsFlere anmeldelser af dette produktSe produktwebstedetDelicious new filling! What’s not to like?

Into The Dark - Dark Chocolate Truffle CollectionFlere anmeldelser af dette produktSe produktwebstedetWas a gift but recipients were delighted

Heather Hen - Absolute Black Hen with Peanut Butter Mini EggsFlere anmeldelser af dette produktSe produktwebstedetRecipient was thrilled, especially with the peanut butter chocolates

Dark Chocolate Peanut Butter Mini EggsFlere anmeldelser af dette produktSe produktwebstedetThese are my favourite Montezuma vegan friendly chocolates. The peanut filling is just the right level of sweetness and is beautifully balanced by the dark chocolate outside.

Creme de Cacao - Organic & Vegan Dark Chocolate TrufflesFlere anmeldelser af dette produktSe produktwebstedetThis has a really intense dark chocolate hit and is wonderful eaten slowly allowing the chocolate to melt in the mouth.

Sunrise - Dark Chocolate with Orange TrufflesFlere anmeldelser af dette produktSe produktwebstedetLovely dark chocolate truffles with a subtle orange flavour.

Royal Mint - Dark Chocolate Mini Bars x26Flere anmeldelser af dette produktSe produktwebstedetSmooth and minty dark chocolate.

Moondance - Dark Chocolate with Almond Praline TrufflesFlere anmeldelser af dette produktSe produktwebstedetThe truffles are wonderful. Slightly less intense than the Creme de Cacao truffles but just as delicious.

Sea Dog - Dark Chocolate with Lime & Sea SaltFlere anmeldelser af dette produktSe produktwebstedetLove this chocolate bar. Beautiful dark chocolate as always from Montezuma beautifully paired with seasalt and then a little lime sweetness to lift it.

Quick Fix - Organic & Vegan Dark Chocolate Truffles with CoffeeFlere anmeldelser af dette produktSe produktwebstedetThese truffles has a great coffee pick me up quality to them. The coffee flavour is noticeable but not overpowering.

Harriet Hen - Dark Chocolate Hen with Dark Chocolate Mini EggsFlere anmeldelser af dette produktSe produktwebstedetDelicious chocolate vegan too

Lordy Lord - Dark Chocolate with Cocoa NibsFlere anmeldelser af dette produktSe produktwebstedetDelicious - a firm favourite with me. Particularly as it's diary free.

FitzRoy - 74% Dark ChocolateFlere anmeldelser af dette produktSe produktwebstedetDelicious - a firm favourite with me for many years. Particularly being diary free.

Absolute Black Bar LibraryFlere anmeldelser af dette produktSe produktwebstedetGift has still not been received after almost 3 weeks

Build a Bar - personalise your chocolate bar!Flere anmeldelser af dette produktSe produktwebstedetIt was not made clear delivery would take longer after advertising guaranteed delivery on this morning programme

Retro Milk Chocolate with Coffee & Cocoa Nibs BarFlere anmeldelser af dette produktSe produktwebstedetMy favourite flavour combo - chocolate and coffee!

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?