Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af Mocka New Zealand

Pålidelig kunde

3 years ago

Poor customer service. Feel ripped off and staff unable to help. Product looks cheap and flimsy.

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

Thank you for bringing this to our attention. We’re sorry you had a bad experience. We have sent you an email regarding this matter. Please feel free to reach out to us on 0508 466 252 (Monday to Friday) or contact us at hello@mocka.co.nz, if you still require assistance as we would love the opportunity to make this right.

Købsdato: 09/10/2022

0

Pålidelig kunde

3 years ago

Great communication. Delivery in 2 working days

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

This review made our day!

Produktanmeldelser

Købsdato: 13/10/2022

0

Pålidelig kunde

3 years ago

Seemless transaction thanks

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

You’re the best, thank you again for sharing such a positive experience. It means the world to us

Produktanmeldelser

Købsdato: 12/10/2022

0

Pålidelig kunde

3 years ago

Uploadede medier

Se alle medier (1)

Florence Side Table - Small - Review

So beautiful! Matches the photo exactly and the style I was going for. Definitely want to purchase similar items.

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

Thank you for taking the time to write about your experience and thank you for shopping with Mocka!

Produktanmeldelser

Købsdato: 12/10/2022

0

CF

Craig Francis

3 years ago

Hvad Craig Francis sagde om Mocka New Zealand:

Great Product, excellent value. Funky as :)

Easy website, ordering prosses was quick and efficient arrived in a just a few days.

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!

Produktanmeldelser

Købsdato: 08/10/2022

0

SS

Saeed Solaymani

3 years ago

Hvad Saeed Solaymani sagde om Mocka New Zealand:

The company is very quick and provide excellent customer service. The company knows that how important is customers.

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

Thank you, your feedback is very important to us.

Produktanmeldelser

Købsdato: 12/10/2022

0

Pålidelig kunde

3 years ago

Would use again as easy process and happy with product

Very pleased with the prompt service and the product would definitely recommend

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience!

Købsdato: 05/10/2022

0

Pålidelig kunde

3 years ago

Great Value

Quick delivery

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

Thank you for the 5-stars! Hope to see you again soon!

Produktanmeldelser

Købsdato: 08/10/2022

0

Pålidelig kunde

3 years ago

Terrible. I wrote to advise that both items were off gassing and I got a stock standard response

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

Thank you for bringing this to our attention. We’re sorry you had a bad experience. I can see our team are awaiting your email reply regarding this matter. Please reach out to us via email or alternatively 0508 466 252 (Monday to Friday)

Produktanmeldelser

Købsdato: 12/10/2022

0

Pålidelig kunde

3 years ago

Love it

Relatively easy and quick to assemble when compared to other flatpacks from other places. No problems from me I'd recommend

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

Thanks for your kind words and we look forward to seeing you again.

Købsdato: 12/10/2022

0

Mocka New Zealand Anmeldelser

Henley Teepee - KhakiFlere anmeldelser af dette produktSe produktwebstedetBought as a present. It is all there and looks to be of very good quality. Has not been erected yet, nor tested by the grandchildren.

Porto Storage With Shelf - BlackFlere anmeldelser af dette produktSe produktwebstedetStinks of fish!! Wiped down a few times, still stinks 3 weeks later

Vigo Hallway Stand - WhiteFlere anmeldelser af dette produktSe produktwebstedetGood quick to assemble thank you

Florence Side Table - SmallFlere anmeldelser af dette produktSe produktwebstedetNice and easy - painless.

Jesse BuffetFlere anmeldelser af dette produktSe produktwebstedetPretty much like Ikea furniture, it wasn't too bad to put together instructions were great and all the parts were there, funky bit of furniture and we love it.

Savannah Entertainment Unit - LargeFlere anmeldelser af dette produktSe produktwebstedetTheir quality are good and their manual are easy to construct.

Savannah Coffee TableFlere anmeldelser af dette produktSe produktwebstedetThey are also good interns of quality and guideline.

Zara Entertainment UnitFlere anmeldelser af dette produktSe produktwebstedetExcellent value, easy to put together and looks great

Make-Up TableFlere anmeldelser af dette produktSe produktwebstedetFurniture is off gassing. I have moved it outside several times.

Watson 8 Cube Storage UnitFlere anmeldelser af dette produktSe produktwebstedetThe furniture is off gassing. I emailed and got a stock standard answer

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?