Our desk was delivered in 2 days and for the playmate they also allowed us to pick it up from their warehouse, as we were running out of time.
Each time I had a query, the response was quick and...
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Produktanmeldelser
Købsdato: 27/06/2017
0
Del
Pålidelig kunde
9 years ago
I really appreciated the effort you made to get my parcel to me in the tight time frame I required. Thank you.
Købsdato: 27/06/2017
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Del
TC
Trusted Customer
9 years ago
Hvad Trusted Customer sagde om Mocka New Zealand:
They provided me with parts that were missing from my last orders-really appreciated.
Prompt delivery, parcel was delivered well packaged, quality of product was as expected, easy to assemble with the screws and instructions all carefully packaged up.
Produktanmeldelser
Købsdato: 26/06/2017
0
Del
Pålidelig kunde
9 years ago
Simple, easy and straightforward to order.
Produktanmeldelser
Mocka Customer Service NZ
Mocka New Zealand
9 years ago
We are sorry to hear you are not happy with your highchair. Can we please ask you to email the Customer Service Team at hello@mocka.co.nz. Include photos of any faults etc and we will do our very best to ensure we get these resolved for you. You are also welcome to return for a refund, follow this link to view information on our Returns policy - https://www.mocka.co.nz/returns-exchanges.html
I had inadvertently chosen the wrong delivery address and customer service was very quick to apply changes to my delivery address immediately after purchase.
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