Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Markel Direct Anmeldelser

http://www.markeluk.com

ENESTÅENDE

Service

4.8

/5

5

4

3

2

1

724

94

15

4

18

855

bedømmelseri det seneste år

Viser alle 4,156 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

4 months ago

I don't want credit.

Price was a;right but getting badgered about signing some credit agreement.

Ariana Greenwood

Markel Direct

29 days ago

Thank you for your feedback. We are sorry that your concerns were not picked up and addressed sooner. We have now contacted you directly and have reviewed the payment arrangement and the concerns you raised. We apologise for the delay in responding.

0

MN

Mr Naveed

Bekræftet af Feefo

4 months ago

0

Pålidelig kunde

Bekræftet af Feefo

4 months ago

Easy to workwith

Answered all queries and pone answered quickly when not at a team meeting anyway

0

Pålidelig kunde

Bekræftet af Feefo

4 months ago

Not helpful

Asked to cancel 8 months ago. Didnt do it.

Ariana Greenwood

Markel Direct

1 month ago

Hi there, Thank you for taking the time to leave a review. I’m sorry to hear that you feel we have not been helpful, and for any frustration this may have caused. This is not the level of service we aim to provide, and I appreciate how disappointing it must have been to have to raise this. I understand you have since spoken with our Customer Service team, who have cancelled your policy and issued a refund. We have also been in touch with you regarding the remaining steps and are currently awaiting your response so that we can bring the matter to a close. If there is anything else we can help with, please do not hesitate to get in touch with us on 0800 640 6600. Best wishes, Ariana

1

MC

Mr Cahill

Bekræftet af Feefo

4 months ago

0

Pålidelig kunde

Bekræftet af Feefo

4 months ago

Public liability

Good communication and reasonable price

0

Pålidelig kunde

Bekræftet af Feefo

4 months ago

50

Very simple and easy to understand for my Insurance requirements.

0

Pålidelig kunde

Bekræftet af Feefo

4 months ago

Great Price

Great price for small businesses

0

MW

Mr Wang

Bekræftet af Feefo

4 months ago

0

Pålidelig kunde

Bekræftet af Feefo

4 months ago

Simple and effective

Easy application, no complications.

0

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Vores uafhængige priser anerkender de bedste mærker inden for kundeservice. Vinderne findes ud fra de bedømmelser, de får fra deres kunder.

Hvad er Trusted Service Awards?

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