The whole trip experience was amazing! Top rate lodging! Food very good and of course desserts spectacular. Our tour guide Roberto was full of information and was for his group 100 %. Our other...
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Dale Anderson
Luxury Gold
8 years ago
The Treasures of the Incas itinerary really is a wonderful way to explore Peru and so we are so pleased that you had an amazing experience throughout your entire journey. As well, we are delighted that your cuisine also stood as a highlight of your trip and we hope that you will join our dedicated team to explore more wonderful destinations in the future.
Produktanmeldelser
Købsdato: 20/04/2018
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Trusted Customer
Bekræftet af Feefo
8 years ago
Hvad Trusted Customer sagde om Luxury Gold:
THE SOUTH AFRICA PORTION WAS GREAT AND OUR GUIDE JAMEEL WAS THE BEST.
HOWEVER WE HAD MANY PROBLEMS AT VICTORIA FALLS AS PREVIOUS EMAILED YOU.
YES I WOULD RECOMMEND THE TRIP BUT WOULD ADVISE PEOPLE...
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Dale Anderson
Luxury Gold
8 years ago
Thanks for contacting us directly to bring any issues regarding the Victoria Falls experience to our attention; however, we are extremely disappointed to learn that you came across some difficulties. Nevertheless, we are very happy that your time in South Africa stood out as a highlight of your trip and thank you very much for the praise towards your Travel Director.
Great accommodation. Good tour guide - helpful in lots of little ways, added extra where he could. Great Local Guides - very knowledgeable and friendly. The internet on the bus up north was...
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Dale Anderson
Luxury Gold
8 years ago
It is a pleasure for us to learn that the mix of experiences that you encountered on the Spirit of the North and South India itinerary left you truly satisfied, and we are delighted that our Travel Director's assistance ensured that you were able to travel with confidence. Furthermore, we are working to provide our guests with full internet coverage in all regions; yet, we hope that you have returned home with many memories to share with those closest and dearest.
Excellent in all areas. Thoroughly enjoyed the tour and Robert was very professional.
Dale Anderson
Luxury Gold
8 years ago
The Grand Tour of South America is an incredible way to tick of several destinations on a bucket list and we are extremely delighted that you had a fantastic time taking in each exciting location. Furthermore, should you be inspired to travel again soon, we would be delighted to help you explore more remarkable countries.
THE TOUR LEADER SPOKE ENGLISH BUT SHE SPOKE IT VERY FAST AND EVEN AT THE END SOME OF US STILL STRUGGLED TO COMPREHEND.
THE TOUR LEADER ALSO GAVE US TOO MUCH INFORMATION AT ONCE, WE ONLY NEEDED THE...
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Dale
Luxury Gold
8 years ago
Thank you for reaching out to us with your feedback, yet, we are sorry to learn that our Travelling Concierge did not live up to the high standards that you had expected us. However, we would like to inform you that we have passed your comments onto our Operations Team who will discuss these concerns and ensure that these issues do not affect our future departures. Albeit, we truly hope to have another chance to demonstrate what a great team we actually have in place. We also want to thank you for bringing to our attention the aspects of the trip that you felt could be improved upon, as our guests’ comfort is one of our utmost concerns. Furthermore, we are delighted that you have left your time in Japan with so many incredible highlights and we hope to have the pleasure of accompanying you to more remarkable destinations.
Produktanmeldelser
Købsdato: 15/04/2018
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Trusted Customer
Bekræftet af Feefo
8 years ago
Hvad Trusted Customer sagde om Luxury Gold:
My wife and I had an experience that is unmatched - wonderful trip
We would do it again. Highly recommended - staff was the best
Dale Anderson
Luxury Gold
8 years ago
We are delighted that you had an unequalled experience on the Elegance of the Nile trip as this exactly the type feedback that we hope to receive from our travellers. Should you wish to take this itinerary again or another of our exciting journeys, our Insight Experts would be more than happy to assist you.
Kept us updated. Door to door transfers efficient.
Concierge polite, personable, helpful and maintained her dignity despite some hiccups on this, the first trip in Japan. She was knowledgeable and we...
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Produktanmeldelser
Købsdato: 15/04/2018
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Trusted Customer
Bekræftet af Feefo
Adelaide South Australia,
8 years ago
Hvad Trusted Customer sagde om Luxury Gold:
The tour guide Heromi had a big job and did an excellent job with having to translate and know all the history as well as making sure we were all accounted for. Nothing was too much trouble but you...
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Produktanmeldelser
Købsdato: 15/04/2018
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Del
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Trusted Customer
Bekræftet af Feefo
Toowoomba
8 years ago
Hvad Trusted Customer sagde om Luxury Gold:
The tour / accommodation was excellent. But there was no Wi Fi on the bus. Some of the excursions could do a rethink.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.