Could have provided properly functioning air conditioned rooms on at least four of the fourteen nights.
Could have been a relaxed last day instead of a horrendous rush to get to Vancouver before...
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Dale
Luxury Gold
8 years ago
We are sorry to read that the air conditioning units at some of the accommodations were not functioning properly and we will ensure with the hotels in question that the condition of their facilities is not a concern for our future departures. As well, we want our guests to have the most comfortable travelling experiences and so we regret to learn that you felt your last day was too hurried. Nevertheless, we hope that you did return home having enjoyed many memorable moments and we hope to explore more destinations with you in the future.
Produktanmeldelser
Købsdato: 12/05/2018
0
Del
Pålidelig kunde
Bekræftet af Feefo
8 years ago
My guide Ernesta was a true gem.
Her attitude the day of the downpour in Pompeii - not to mention her quick thinking reserving the tent for us to grab a quick lunch under cover - made the day a...
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Dale
Luxury Gold
8 years ago
Our Travelling Concerieges are trained to the highest standards and pride themselves on the care and consideration that they provide to our guests at all times. With that being so, it pleases us to read about how Ernesta’s thoughtfulness helped to create such a memorable vacation. On top of this, we thank you for your suggestions which will help us to make any necessary improvements to this itinerary and we hope that you will join our dedicated team once again to explore another destination in depth.
Produktanmeldelser
Købsdato: 13/05/2018
0
Del
TC
Trusted Customer
Bekræftet af Feefo
8 years ago
Hvad Trusted Customer sagde om Luxury Gold:
yes definitely
Dale
Luxury Gold
8 years ago
We are really pleased that you felt this trip covered all of the best locations across Italy and hope that you enjoyed your complete experience. Plus, we would be delighted to welcome you back to uncover more remarkable destinations.
The customer service was outstanding throughout the entire trip. We taken care of so well through every aspect of our trip. The primary reason for the amazing service and care was due to our Tour...
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Dale
Luxury Gold
8 years ago
Our Travelling Concierges are passionate about ensuring that our guests' journeys run smoothly, which is why we are delighted to read that you felt that Ernesta went above and beyond to provide you with a truly memorable experience. Furthermore, it is wonderful to know that you enjoyed the Ultimate Italy itinerary and our Insight Experts would be more than happy to assist you when choosing more great places to explore.
Produktanmeldelser
Købsdato: 13/05/2018
0
Del
Pålidelig kunde
Bekræftet af Feefo
8 years ago
Although the process at the Rome airport to find our transfer to the hotel was the worst I have experienced in 8 Insight tours, from the time we did board our transfer in Rome to our final transfer...
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Dale
Luxury Gold
8 years ago
It is great to learn that you really appreciated the hard work put into the organisation of the trip by your passionate Travelling Concierge and we are very happy that the Ultimate Italy itinerary lived up to your expectations. We will, however, work closely with our Operations team to ensure the effectiveness of the process on our guests' arrival at the airport. Nevertheless, we hope to have the pleasure of welcoming you back for another Luxury Gold experience in the future.
Produktanmeldelser
Købsdato: 13/05/2018
0
Del
Pålidelig kunde
Bekræftet af Feefo
8 years ago
The trip was well organized, our guide, Ernesto, was excellent, very patient yet able to herd us to where we needed to be. Hotels/villas were fun, beautiful, and clean.
Dale
Luxury Gold
8 years ago
Our dedicated team work passionately to make sure that the organisation of the trip runs smoothly and so we are extremely pleased to learn that you felt confident journeying in the care of the Travelling Concierge. On top of this, we are thrilled that you had a comfortable stay at the accommodations throughout your trip and we hope to be able to welcome you back on another guided vacation soon.
Thank you for your suggestions, we have passed your comments onto our Product Development Team for their reflection. We are delighted that you had such a great time on the Captivating Croatia and Montenegro trip, and hope to have you join us again soon for more adventures.
Produktanmeldelser
Købsdato: 13/05/2018
0
Del
TC
Trusted Customer
Bekræftet af Feefo
5804 AVE . H BIRMINGHAM ALABAMA 35228
8 years ago
Hvad Trusted Customer sagde om Luxury Gold:
I COULD NOT HAVE ASK FOR BETTER SERVICE. THE TRAVELING CONCIERGE(MOHAMED YOUSEF) DESIRES A PAY RAISE. I HAVE ALREADY TOLD MY FRIENDS AND FAMILY ABOUT MY GREAT EXPERIENCE. i WILL BE USING LUXURY GOLD...
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Dale
Luxury Gold
8 years ago
It makes us very happy to learn that our Travelling Concierge’s commitment to outstanding service was apparent throughout your journey and we are delighted to read that you will be joining us again in the near future. However, should you require any assistance our Insight Experts would be more than happy to help you discover which new exciting destination is best suited to your preferences.
Produktanmeldelser
Købsdato: 16/05/2018
0
Del
Pålidelig kunde
Bekræftet af Feefo
8 years ago
We saw the highlights of Egypt while learning their history and having fun.
The pacing was good, the home visits were very personal, and the Nile cruise was luxurious. Our guide was knowledgeable and...
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Dale
Luxury Gold
8 years ago
Our personable and professional Travelling Concierges are always on hand to assist our guests with any queries; therefore, we are very pleased that you were happy with the service that you were provided during your trip. Additionally, we are delighted that you had a fun time learning about the Egyptian Culture and we hope that you will join us again for another captivating experience.
My wife and I are very happy we choose the French Vogue tour for our vacation. Our concierge Elisabeth, was the consummate host. She went above and beyond the call of duty to make sure our experience...
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Jillian - Head of Operations
Luxury Gold
8 years ago
We endeavour to incorporate the perfect amount of time to explore each attraction into our itineraries and therefore we are delighted that you relished taking in all of the sights with us across France. Furthermore, we are thrilled that you were impressed by the quality of service that your Travelling Concierge provided and we truly hope that you will join us again soon for another Luxury Gold experience.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.