Luxury Gold Anmeldelser

Naturally, we are disappointed that your enjoyment of the trip was diminished by your experience on the Via Rail Canadian. However, we thank you in advance for taking the time to write to us directly with your further concerns and we hope to be able to address them to your full satisfaction. Nevertheless, we still hope that you have taken some memorable moments away from your guided holiday.

It pleases us to learn that you greatly enjoyed your time on the Harmony of Central Europe and that you had a seamless experience throughout. What's more, we are very happy that your time at the Schönbrunn Palace stood out as the highlight of your trip and we thank you in advance for the future recommendations.

We are delighted that you enjoyed experiencing the outstanding level of service that we are recognised for here at Luxury Gold. Furthermore, we are thrilled that you had such an amazing time that you didn't want the fun to end and we hope to explore more destinations with you in the future.

On specific dates, which are listed in our itineraries, we run small special group departures, that are limited to just 24 guests. However, we are sorry to learn of any miscommunication that could have occurred. Nonetheless, we remain extremely pleased to learn that you thoroughly enjoyed your time on the Ultimate Italy trip.

It concerns us to learn that your Transfers didn't operate as intended and we apologise for any inconvenience that you experienced. Nonetheless, we will be looking further into your feedback to help ensure that similar occurrences do not affect our future departures. On top of this, we are sorry that your guided holiday didn't live up to your expectations and we have conveyed your additional comments to our Operations department for their review. Nevertheless, we hope to have the chance to provide you with a seamless journey in the future.

The Trans-Canadian Grandeur itinerary is an iconic trip that takes our guests to explore across the full breadth of the country and take in all of the remarkable landscapes along the way. However, having received your feedback, we truly regret to learn about your disappointment with the quality of the train compartments and we are sorry to learn that delays heavily affected your journey. We appreciate just how frustrating this must have been and have forwarded your comments to our Operations and Quality Control Teams for their further enquire. Nevertheless, we hope that you have still taken many outstanding highlights away from the trip.