Luxury Gold Anmeldelser

Thank you for sharing feedback about your time on the Timeless Scandinavia guided holiday, as it is being given very close attention. It should be noted that Luxury Gold itineraries are all-encompassing and include Exclusive VIP Experiences, Exceptional Dining, and more relaxed starts. Optional Experiences are therefore not offered as additional activities, as you experienced on your previous guided holiday with Insight Vacations. To continue, we regret to learn that you felt some of the accommodations and services offered did not meet the high standards we're recognized for. These comments have been shared with our Operations team for further review to ensure a better experience going forward. We're hopeful that your journey through Denmark, Sweden, and Norway was otherwise uplifting and we hope for the chance to restore your full trust in Luxury Gold.

Thank you for sharing constructive feedback about your time on the Ultimate Italy guided holiday, as it is being given very close attention. We regret to learn that you felt some of the dining experiences didn't meet the high standards we're recognized for and are thankful for you bringing this to our attention. Our Quality Control team has been notified to review this feedback in that regard. To continue, our Travelling Concierges are carefully handpicked based on knowledge and experience, and still, they must undergo further training to ensure the highest standards of professionalism are met. We're therefore surprised to read about your experiences and have forwarded them to our Operations team so that they can be directly addressed with Elena and ensure a better experience going forward. We otherwise hope that your time in Italy produced particularly endearing memories and for the chance to restore your full trust in Luxury Gold.

Our Travelling Concierges are carefully handpicked based on knowledge and experience, and still, they undergo further training to ensure the highest standards of professionalism are met. We're therefore surprised to read about your experience at the Stampede and would like to apologize for any complications and discomfort you may have felt as a result. To continue, we regret to learn of the rare miscommunication regarding the extra night in Vancouver, although we're pleased to know that further issues were avoided. We're otherwise hopeful that your journey through the Canadian Rockies produced endearing memories that will remain in memory for years to come.

Thank you for sharing constructive feedback about your time in Canada, as this first-hand insight is being given very close attention and enhancements will be made where appropriate. It should be noted that Luxury Gold does not include Optional Experiences, as these itineraries are all-encompassing and include Exclusive VIP Experiences, relaxed starts, and luxurious travel experiences. With that said, we regret to learn of your disappointment with some of the dining and nightly accommodations and would like to apologize for any discomfort caused as a result. Please know that we mandate the issuance of a particular number of complementary drinks at each dining experience and that amount is subject to change based on the destination visited and the restaurateur with whom we are partners. Nevertheless, your comments have been forwarded to our Quality Control team to ensure that they continue to meet these conditions and confirm that they are maintaining the high standards we're recognized for. With that said, we're pleased that you otherwise thoroughly enjoyed your guided holiday in the Rockies and we hope for the chance to restore your full trust in Luxury Gold.

Thank you for sharing feedback about your time in France. The "French Vogue" guided holiday is an excellent way to discover the country's rich heritage and glamorous characteristics in just over a week. Luxury Gold strives to ensure that every journey is perfectly planned, personalized, and truly unforgettable, and we're therefore delighted to have delivered on those promises. We hope your experiences inspired the creation of endearing memories that remain with you for many years to come.

With over forty years as leaders in luxury travel, our wealth of expertise inspires perfectly planned, personalized, and truly unforgettable journeys for our valued guests. We’re therefore disheartened to hear of your overall disappointment with the Ultimate Italy guided holiday and are giving this feedback very close attention. To begin, we recognize the value a hotel brings to an itinerary and that’s why we carefully handpick select partners; whether that means being centrally located near cultural attractions or in scenic areas with spectacular views. We’re thankful for your comments about the accommodations, including that of the hotel in Tuscany, and have passed them on to our Quality Control team for a detailed analysis in that regard. To continue, we regret to learn that you felt some of the dining experiences didn’t meet the high standards we’re recognized for. We aspire towards exceptional dining that highlights the rich, authentic flavours of each destination. We appreciate you bringing these concerns to our attention and would like to apologize for any discomfort you may have experienced in these instances. Regarding the itinerary, our Product Development team develops our itineraries based on notable points of interest and previous guest satisfaction. The Ultimate Italy guided holiday is a wonderful way to discover the history and grand characteristics of the country in a snapshot of time. As such, it may not be best suited for the more relaxed person’s tastes, although its benefits remain innumerable. We have nevertheless passed on your concerns to be reviewed, as your opinions are of great importance to us and will be used to make enhancements where appropriate. Finally, in the event that a guest has a physical, medical or other special need that requires accommodating, Luxury Gold will make reasonable modifications to its practices, unless doing so will fundamentally alter the nature of the services provided. With that said, our Travelling Concierges undergo extensive training to ensure the highest standards of professionalism are met and we’re therefore surprised to learn of Elena’s distribution of attention. These concerns have been forwarded to our Operations team so they can directly address them with her and ensure a better experience in future. Once again, we remain thankful for your constructive feedback, as the points you raised are being closely considered. We’re otherwise hopeful that your memories from Italy are particularly uplifting and for the chance to restore your full trust in Luxury Gold.