Was not very good service at all purchased Queen bed at time of purchase there was no delays a week a goes by I contact them to see what's happening to find out there's a delay and won't be get the...
The team is nothing but helpful when contacting them, however, had multiple issues around shipping the product.. Seemed like an oversight around my order, as it took nearly 4 business days to ship...
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Produktanmeldelser
Købsdato: 01/04/2021
0
Del
Pålidelig kunde
5 years ago
Quick and easy service, from ordering online to delivery.
The bedhead arrived damaged. The back was torn and the top of the bedhead was dirty. My experience of trying to resolve this is being dealt with poorly by the company and have shown no indication...
Hello
I refund the chair last week but they didn’t refund money yet just say waiting to confirm.
The first day told me 24-48 hours time needed but today is 11 days.
Your colleagues didn’t answer me...
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Support
Luxo Living
5 years ago
Hi Nasim,
I understand your frustration sorry you had a bad experience with your order. Please contact us at support@luxoliving.com.au so we can make things right and investigate so this doesn't happen again.
Received only one of two packages and still waiting from 10 days. Very bad logistics handling.
Produktanmeldelser
Support
Luxo Living
5 years ago
Hi Sharath,
I understand your frustration sorry you had a bad experience with your order. Please contact us at support@luxoliving.com.au so we can make things right and investigate so this doesn't happen again
Hi Chris,
I appreciate your honest feedback here, and I am sorry we let you down. Please send details of the quality of the furniture you received to support@luxoliving.com.au. We work hard to maintain the quality of our products and want to make sure this doesn't happen again. - Gianne
Produktanmeldelser
Support
Luxo Living
5 years ago
Hi Chris,
I understand your frustration sorry you had a bad experience with your order. Please contact us at support@luxoliving.com.au so we can make things right and investigate so this doesn't happen again. - Gianne
Købsdato: 03/04/2021
0
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JA
John Alagha
5 years ago
Hvad John Alagha sagde om Luxo Living:
I have two issues with purchases I had made and Rochelle from the online chat was able to fix both issues quickly and with no fuss, great service ! and thank you Rochelle, we have recommended our...
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
