In the past two months we had 3 separate bookings and each time I have rung prior to the trips to confirm arrangements.
Trip 1 - April 2019 the coaches did not arrive, I had to ring and chase, after...
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Købsdato: 20/05/2019
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MT
Mrs Thompson
7 years ago
Hvad Mrs Thompson sagde om Lucketts Travel:
always a prompt polite service from booking to the actual travel.
Købsdato: 14/05/2019
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Ms Smith
7 years ago
Hvad Ms Smith sagde om Lucketts Travel:
Great communication via email very fast at organising at short notice
The coach arrived on time but then broke down on our school site. we had to then wait over 45 minutes for another coach to come to us and collect us. This meant that we were an hour late to Paulton's...
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Laura
Lucketts Travel
7 years ago
We apologise for the unexpected breakdown of your coach, we did our best to get a replacement vehicle there as soon as possible and I understand my colleague has since been in contact with you about your experience. We're pleased to hear that your driver dealt with the situation well, and we hope to restore your confidence in the future. Many thanks.
Driver was very friendly and helpful However he was not very familiar with the area or the route we were going on.
Købsdato: 12/05/2019
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Ms Billington
7 years ago
Hvad Ms Billington sagde om Lucketts Travel:
Very good steady driver, however I would have liked safety instructions to be given including position of First Aid box automatically without being asked to provide the information. I did offer to...
Established in 1926 and based in Fareham, Hampshire, Lucketts Travel is a family run business which provides luxury coach hire and first class holidays and day trips to tens of thousands of satisfied customers every year.
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Established in 1926 and based in Fareham, Hampshire, Lucketts Travel is a family run business which provides luxury coach hire and first class holidays and day trips to tens of thousands of satisfied customers every year.
