Necklace lovely, birthday present. But made the mistake of not having the engraving in capital letters, because of that the words were very small. Disappointed with that.
Hello, thank you for your comments, we are very pleased to hear how happy you are with the pendant, but sorry to hear about the chain, please do get in touch with us at info@lovesilver.com where one of our Team will be happy to resolve this for you. Many thanks and we look forward to hearing from you. Kind regards, Emma, Customer Services Manager
Cheap products, very bad customer after care, and greedy returns policy. If you retrun they pocket your inital tax paid on the item. Much better vendors out there.
Kelly
Lovesilver
4 years ago
Hello, on checking your emails between you and my Team it appears that you have misunderstood that we do not deduct the tax which we did advise, we do need to sanitise returns and one of the main reasons for this is COVID-19, we would not want to pass anything on to our staff or our customers. Regarding the price, we feel £18.00 is excellent value for an 1.6mm Sterling Silver Bead Ball Chain 22", which does include the beautiful gift box. With kind regards, Emma, Customer Services Team
Amazing service. I bought a chain for a relative, but he decided he wanted a thicker one. They immediately agreed to an exchange and sent it so it arrived the next day. Unfortunately, my relative...
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