I emailed about a complaint and never heard anything back. Poor service
Kelly
Lovesilver
4 years ago
Hello,
Produktanmeldelser
Kelly
Lovesilver
4 years ago
Hello, if you can please contact us direct @ info@lovesilver.com, as it appears you emailed on the back of the order confirmation and these are not monitored as stated at the top of the page. Once received one of my Team will get back to you to assist. Many thanks and kind regards, Emma, Customer Services Manager
My item did not arrive, no refund and no answer to my emails
Kelly
Lovesilver
4 years ago
Hello, I've checked all the correspondence/emails between yourself and my Team, it appears they have tried to help and assist you and we were happy to send a replaement, however we were, and, it still appears waiting for you to reply with your address so that we could re-make a new one for you which we would have done the same day and dispatched Prioirty.
The service was excellent from ordering to delivery. Engraving was perfect, I did think the charm would be a bit bigger then it was.
Produktanmeldelser
Købsdato: 29/06/2022
0
Del
AW
Ann Warrington
Bekræftet af Feefo
4 years ago
Hvad Ann Warrington sagde om Lovesilver:
First chain delivered was wrong length, 2nd chain delivered was wrong width, third time got it right, just a basic apology, not worth the hassle- I’ll purchase from somewhere else in future
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.