Customer service is an absolute disgrace, completely disrespectful and rude and didn’t even try to help fix the issue on your end which cost me £60
Kelly
Lovesilver
3 years ago
Hello, we are sorry feel that you had a bad experience. I have spoken to my Team who have advised that you were trying to replace one that you lost which was purchased for you as a gift. On checking they had given the exact details from the original order for the replacement. Unfortunately as it had been engraved in was non returnable. I would be more than happy to look into this again for you, as you state you received the incorrect size. Many thanks and kind regards, Emma, Customer Services Manager
Produktanmeldelser
Kelly
Lovesilver
3 years ago
Hello, we are sorry feel that you had a bad experience. I have spoken to my Team who have advised that you were trying to replace one that you lost which was purchased for you as a gift. On checking they had given the exact details from the original order for the replacement. Unfortunately as it had been engraved in was non returnable. I would be more than happy to look into this again for you, as you state you received the incorrect size. Many thanks and kind regards, Emma, Customer Services Manager
Lovely silver chain, arrived on time and good value for money.
Produktanmeldelser
Købsdato: 12/08/2023
0
Del
Pålidelig kunde
Bekræftet af Feefo
3 years ago
Lovely bracelet. Light and easy to wear. Very comfortable on my wrist.
Arrived very quickly.
Would certainly recommend, and if necessary l would buy again.
Thank you.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.