I haven't asked for any service. However I will contact them, as I hope my pants are a faulty product
Ida
Long Tall Sally
15 days ago
We're sorry to hear you're disappointed with the quality of your trousers and apologise for any inconvenience caused.
We've now sent you an email with links and information on how to return the item if you believe it is faulty.
Thank you for bringing this to our attention, and we're sorry your experience hasn't met expectations.
0
Del
TA
Tanja
Bekræftet af Feefo
DEU
15 days ago
Hvad Tanja sagde om Long Tall Sally:
Sehr schneller Versand!
0
Del
Pålidelig kunde
Bekræftet af Feefo
15 days ago
Items designed for tall people but some odd design choices.
Easy to do a click and collect.
Michelle
Long Tall Sally
15 days ago
Thank you for sharing your feedback! 💗 We’re glad to hear you found our Click & Collect service easy to use. We’re sorry that some of the design choices weren’t quite to your taste, and we appreciate you taking the time to share your thoughts with us. We’ll pass your feedback on to our team as we’re always looking for ways to improve our styles and customer experience. 😊
0
Del
Pålidelig kunde
Bekræftet af Feefo
15 days ago
On Trend
Prompt & efficient delivery
0
Del
Pålidelig kunde
Bekræftet af Feefo
15 days ago
Always Beautiful.
Arrived next day. Well packed and lovely. Easy to order. Live the ling lengths.
0
Del
DT
Daniela Twellmeier
Bekræftet af Feefo
15 days ago
Hvad Daniela Twellmeier sagde om Long Tall Sally:
Bester Shop
Gut.
Hoffe werden wieder ein Teil in der EU, damit das einkaufen noch besser wird.
Vermisse die Shops in Deutschland.
0
Del
AK
Amna Kashif
Bekræftet af Feefo
GBR
15 days ago
Hvad Amna Kashif sagde om Long Tall Sally:
Definitely buy again
Outstanding service, really fast delivery, and excellent packaging.Very happy with my purchase
0
Del
CM
Carolyn Mitchell
Bekræftet af Feefo
GBR
15 days ago
Hvad Carolyn Mitchell sagde om Long Tall Sally:
Tweed trousers
Service is always excellent
0
Del
Pålidelig kunde
Bekræftet af Feefo
16 days ago
Horrible experience
horrible, charged $22 for a return from the US without letting me know they would do this and I had to prepay $22 on top of the original purchase price to even be authorized a return. I mailed it...
Læs flere
Michelle
Long Tall Sally
15 days ago
We’re very sorry to hear about your disappointing experience with Long Tall Sally. We understand how frustrating it must be to incur unexpected return costs and then have to wait for your refund.
We can see that your return was sent by you on 02/10/2026. As your parcel is being returned to our UK warehouse, we kindly ask that you allow up to 28 days for your return to arrive and for your refund to be processed and issued.
We apologise for any inconvenience caused and appreciate your patience and understanding while we await the arrival of your return.
0
Del
Pålidelig kunde
Bekræftet af Feefo
16 days ago
Extremely happy with my purchase and would look there first in future
Very prompt and kept up to date. Easy to order lots of choice and sizes
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