Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Live Better With Dementia Anmeldelser | Kundeservice Anmeldelser af https://www.feefo.com/reviews/livebetterwithdementia | Feefo

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Sara MacCallum

6 years ago

Hvad Sara MacCallum sagde om Live Better With Dementia:

Comfort cat -great purchase

Exactly as advertised and arrived quickly

Produktanmeldelser

Købsdato: 28/11/2019

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YM

Yvonne Murray

6 years ago

Hvad Yvonne Murray sagde om Live Better With Dementia:

Well happy

Extremely satisfied. Very quick delivery and helpful for my husband. Large lettering and nice and bright.

Produktanmeldelser

Købsdato: 27/11/2019

0

AS

Ann Smart

6 years ago

Hvad Ann Smart sagde om Live Better With Dementia:

The goods have not arrived! The supplier put the wrong house number on the paperwork- I can only assume it has gone astray!

Katherine

Live Better With Dementia

6 years ago

Hi AnnThanks for your feedback. We can assure you that your order is on route to you, and is currently in the courier network. We have arranged for our team to email you directly your tracking information and to confirm the address for delivery for you.

Købsdato: 27/11/2019

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Pålidelig kunde

6 years ago

Easy to order, great choice and fantastic next day delivery.

Had a query before l ordered and spoke to a very helpful man on the customer service line . Went on to order clock and it was delivered promptly and even a photo taken to show me where it had been...

Læs flere

Produktanmeldelser

Købsdato: 27/11/2019

0

Pålidelig kunde

6 years ago

Ordering by phone was easy, however when I had a query about non-delivery customer service support hours weren't clear and I had to phone back. The delivery agent (Hermes?) had left the parcel...

Læs flere

Katherine

Live Better With Dementia

6 years ago

Thanks for your feedback. We are sorry for any disappointment caused by our courier services we use. Please be assured this will be passed on internally. We are however delighted to hear that the clock is working well!

Produktanmeldelser

Købsdato: 22/11/2019

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Pålidelig kunde

6 years ago

It was poor

It was poor, my mobile phone was not sent to me and I had to contact yourselves to resend my order.

Katherine

Live Better With Dementia

6 years ago

We are so sorry that you had to have your order resent. Our couriers are usually offer a 99% success rate, but at this time of year there are delays in their network. We hope you were happy with this phone once it did arrive with you. If there is anything our team can help with, please do not hesitate to get in touch.

Købsdato: 27/11/2019

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Pålidelig kunde

6 years ago

Thank you

Quick and prompt delivery.

Produktanmeldelser

Købsdato: 15/11/2019

0

JM

Julie Moss

6 years ago

Hvad Julie Moss sagde om Live Better With Dementia:

Lovely gift. Excellent service from beginning to end.

Excellent service. Notified on dispatch and delivery. Came within the stated time.

Produktanmeldelser

Købsdato: 26/11/2019

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Pålidelig kunde

6 years ago

Well done “Live Better With”!

Very easy to use website and ordering. Extremely efficient delivery within a few days. Very impressed.

Produktanmeldelser

Købsdato: 25/11/2019

0

Pålidelig kunde

6 years ago

I phoned, because our order had not been delivered by Hermes, ( hermes seems unable to find our address. Ever!) asked if it was possible for them to send with a different carrier, apparently that is...

Læs flere

Katherine

Live Better With Dementia

6 years ago

Thanks for your feedback. We are so sorry to hear that Hermes aren't a reliable courier service for you. At the moment this is the only service we offer, but we will ensure your feedback is passed on internally for review. Hermes are currently offering us a 98% delivery success rate but we will continue to review and are always looking at how we can improve our delivery options for our customers.

Købsdato: 26/11/2019

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Live Better With Dementia Anmeldelser

Companion Kitten (Ginger Tabby Cat)Flere anmeldelser af dette produkt (6)Se produktwebstedetExactly as advertised. I'm sure my mum will love it!

Unforgettable 2-in-1 Calendar & Day Clock 8"Flere anmeldelser af dette produkt (62)Se produktwebstedetVery pleased with delivery and item

Unforgettable 2-in-1 Calendar & Day Clock 8"Flere anmeldelser af dette produkt (62)Se produktwebstedetHave purchased one of these before for an elderly friend and she found it so easy to understand and so clear to see that l had no hesitation in ordering again for my aunt.

Buttons & Beads Fiddle **** for Sensory TherapyFlere anmeldelser af dette produkt (4)Se produktwebstedetThe fiddle **** looks and feels great.

Companion Puppy (Black Lab)Flere anmeldelser af dette produkt (3)Se produktwebstedetBlack lab looks lovely and fur is soft. Nice weight when on my lap. Haven't taken the tag off yet for the breathing motion but hopefully all will be OK. Came with it's own bed and packaged nice....Læs flere

Joy for All Grey & White Tabby Companion CatFlere anmeldelser af dette produkt (3)Se produktwebstedetA beautiful companion pet! My mother 96 loves it and so do all the other residents and staff at her care home!

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?