Thank you for your review. We are so sorry for the delay in receiving your order. We are pleased to see that our team have been keeping you up to date, and it is expected for this to arrive with you very soon. We are sorry again for the delay.
Købsdato: 05/12/2019
1
Del
LM
Lynda Manning
6 years ago
Hvad Lynda Manning sagde om Live Better With Dementia:
Very poor service. I was sent an email on 5th December informing me the parcel had been dispatched express. The following day Hermes text to say the delivery would take place that day. We waited in...
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Katherine
Live Better With Dementia
6 years ago
Thanks for your feedback. We are so sorry for any disappointment caused. Our team tried to call you Friday and as they couldn't get through left you an email with the details, this email also mentioned we are investigating this with the courier for you. We are glad to hear this did finally arrived. Unfortunately at this time of year it has been known for our couriers to have internal delays. So please accept our sincere apologies that you were affected.
Købsdato: 05/12/2019
0
Del
Pålidelig kunde
6 years ago
Service is very efficient in every way , arrived quickly and packaged well.
Produktanmeldelser
Købsdato: 09/12/2019
0
Del
TS
Ted Shann
6 years ago
Hvad Ted Shann sagde om Live Better With Dementia:
The availability of products need to be maintained on the ordering page. We ordered expecting reasonable delivery only to be informed of lack of stock and then delays in the availability some time...
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Katherine
Live Better With Dementia
6 years ago
Thanks for your recent feedback. We are so sorry for the disappointment caused and that you had to cancel your order as it wouldn't arrive in time. We are doing everything we can to ensure our stock is accurate and that all our customers receive goods in a timely manner. However in any event we cant we hope to be able to update our customers ASAP and offer some solution. If you need anything in the future please do not hesitate to contact us.
Can't review the product because I don't have it! My parcel was supposed to be delivered last week and then I got a message the delivery was cancelled. The next day i was told the parcel was...
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Katherine
Live Better With Dementia
6 years ago
Thanks for your feedback. We are so sorry there have been problems with the courier and they haven't delivered this to you yet. If you are still having problems please get in touch with our team right away and we will be more than happy to investigate this for you.
Prompt and efficient service. Accurate description of product.
Produktanmeldelser
Købsdato: 03/12/2019
0
Del
JA
Johan Aikman
Edinburgh
6 years ago
Hvad Johan Aikman sagde om Live Better With Dementia:
Goods supplied as expected. The chosen courier leaves a lot to be desired. Based on that it puts me off considering future purchases.
Katherine
Live Better With Dementia
6 years ago
Thanks for your feedback. We are so sorry if the courier did not offer you the service expected. Please be assured this will be internally investigated. If you need anything in the future please do not hesitate to contact us.
Produktanmeldelser
Katherine
Live Better With Dementia
6 years ago
We hope it does help relax your mother! These are extremely popular for just this reason and can be a helpful soothing aid. If you have any questions about this product please do not hesitate to get in touch.
Købsdato: 08/12/2019
0
Del
AN
Anita
Santa Cruz Ca
6 years ago
Hvad Anita sagde om Live Better With Dementia:
Great product, fast delivery, and simple transaction
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.