I have a problem with the product I bought. I emailed them, and they got right back to me, which is very good, but I'm having to go through a lot of hoops to prove to them the product is not big...
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Rachel Jennetti
Poolsupplies.com
3 years ago
Hello! We apologize for the back-and-forth between you and our customer service representative. We take pride in getting all the information we need to troubleshoot the issue with each of our customers so that each interaction is personal and tailored to the customer and situation. Thank you for your feedback, I have brought this up with our Customer Service lead.
Produktanmeldelser
Rachel Jennetti
Poolsupplies.com
3 years ago
Hi there! We are sorry you felt your customer service experience was not up to your standards. We take pride in getting all the information we can so that we can make informed decisions about our ticket process. I have brought your suggestions up with our Customer Service leads, and we appreciate your feedback!
Had exactly what I needed and shipped the same day I ordered. They beat the prices and selection of my local and regional vendors.
Tyler Jones
Poolsupplies.com
3 years ago
Thank you for choosing PoolSupplies.com!
Produktanmeldelser
Tyler Jones
Poolsupplies.com
3 years ago
Thank you so much for taking the time out to leave this great review.
Tyler Jones
Poolsupplies.com
3 years ago
Happy Swimming!
Købsdato: 01/09/2023
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Bekræftet af Feefo
Yonkers NY
3 years ago
Hvad Donna sagde om Poolsupplies.com:
We have been using your company for about 4 years now. We called and talked to a very knowledgeable customer service or tech person. We got a new cover that the sun didn’t get through then the pool...
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Tyler Jones
Poolsupplies.com
3 years ago
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you! Thank you for the kind words.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
