Order did not arrive as promised causing us to delay closing our pool.
Rachel Jennetti
Poolsupplies.com
3 years ago
Hi there! We are sorry you had to delay closing your pool. Unfortunately, FedEx sometimes encounters delays after orders leave our warehouse that are out of our control. We appreciate your patience, and thank you for ordering from poolsupplies.com!
Produktanmeldelser
Rachel Jennetti
Poolsupplies.com
3 years ago
We're glad that you enjoyed your pool closing kit. Thank you for choosing us for your pool care needs!
Rachel Jennetti
Poolsupplies.com
3 years ago
That's good to hear! Thank you for choosing us to purchase your winter cover seal!
Everything was great, fast shipping. My only complaint is about the shrink sizing of the new pool covers water bag loops. They are only large enough for single water bags. I have had many pool covers...
Læs flere
Tyler Jones
Poolsupplies.com
3 years ago
Thank you for this honest feedback.
Produktanmeldelser
Tyler Jones
Poolsupplies.com
3 years ago
We appreciate this feedback.
Købsdato: 04/09/2023
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Dennis Bayona
Bekræftet af Feefo
3 years ago
Hvad Dennis Bayona sagde om Poolsupplies.com:
Never had a problem with them. Will purchase from them always.
I ordered 1 floating chair, and decided to get a 2nd 2 days later. They emailed me to make sure it was not a mistake, exceptional servcie. Product was the best available price and arrived so fast!
Tyler Jones
Poolsupplies.com
3 years ago
Thank you so much for the kind words! Please let us know if you have any questions for us!
I have still not received my order . It was promised for last week.
Rachel Jennetti
Poolsupplies.com
3 years ago
Hi there! According to your tracking information, your package was delivered to your door on September 10, 2023, at 10:46 a.m. by FedEx. If you have not received your package, please contact our team of customer support experts at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 a.m.-8 p.m., Friday 8 a.m. - 7 p.m., or Saturday & Sunday from 9:30 a.m. - 5:30 p.m. EST. Thank you for contacting us!
Produktanmeldelser
Rachel Jennetti
Poolsupplies.com
3 years ago
Hi there! According to your tracking information, your package was delivered on September 10, 2023, to your door. If you have not received your package, please contact customer support at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 a.m.-8 p.m., Friday 8 a.m. - 7 p.m., or Saturday & Sunday from 9:30 a.m. - 5:30 p.m. EST for assistance. Thank you for your feedback!
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