Excellent customer service and support, nothing is too much trouble.
Roger
Leasepoint
3 years ago
Thanks for the kind review. Really pleased you are happy with our service. Enjoy the car!.
Købsdato: 30/05/2022
0
Del
Pålidelig kunde
Bekræftet af Feefo
4 years ago
Good communication with the delayed production schedule challenges. Car was exactly as ordered.
Many thanks
Roger
Leasepoint
4 years ago
Thank you for your patience with the protracted delays across the industry just now. We are pleased you found our service to be good, and we hope to assist you again.
Did what they said: Negotiated a seamless change from the old to new vehicle
Responded well to various emails.
Roger
Leasepoint
4 years ago
Thanks for the kind review Douglas. Great to hear!
Købsdato: 25/01/2022
0
Del
MB
Mark Bridgewater
Bekræftet af Feefo
4 years ago
Hvad Mark Bridgewater sagde om Leasepoint:
A very personal and efficient service with clear communication and attention to detail. I am a long term customer who is pleased with the service.
Roger
Leasepoint
4 years ago
Thanks for your long term custom, and the great review, Mark! - We hope you enjoy this amazing car!
Købsdato: 13/11/2021
0
Del
KN
Kingsdown Nurseries
Bekræftet af Feefo
4 years ago
Hvad Kingsdown Nurseries sagde om Leasepoint:
Fantastic team, kept us updated and always ready to help - highly recommend.
Roger
Leasepoint
4 years ago
Brilliant to hear, thanks Nathan - We hope you enjoy this amazing car. A small note of caution though, I had the same exact car delivered on September 1st, and stolen on 20th October. They are apparently sought after on the Black market, so please make sure the security surrounding it is good!
Very fast response and good communication levels with all staff involved. Only hiccup was that the 'NCO' wheels didn't get onto the order and vehicle arrived with incorrect wheels. The dealer is...
Læs flere
Roger
Leasepoint
4 years ago
Thanks for the review Vernon, and it is a shame that there was a mix up on the alloys for your car - this is highly unusual. We did specify the alloys required with our dealer, but there was an error made. This was straight away resolved for you with our dealer ordering the correct alloys with no charge to you.
Still, not an ideal experience for you I appreciate, so my apologies. Sometimes it is when things go a little wrong (very rare for us thankfully or else I would be even more Grey!) that you get to find out what sort of service is on offer, and I feel confident that with the dealer, we have provided a five star response to this human error.
Thank you for your order, we really appreciate it - and if we can assist with anything during your lease, please let us know.
Regards,
Roger
VM
Vernon Milner
4 years ago
Roger - Agree, it has been handled extremely well by the dealer. Unfortunately, we're human! Won't stop me using Leasepoint again as you know I have done many times before.
Roger
Leasepoint
4 years ago
This is the main thing, phew! - Thanks Vernon - speak again soon.
Købsdato: 26/10/2021
0
Del
KB
Kevin Burwood
Bekræftet af Feefo
4 years ago
Hvad Kevin Burwood sagde om Leasepoint:
Excellent customer service throughout the process, Delivery driver from Taunton Volvo was very helpful and courteous when dropping the vehicle off
Thanks once again Leasepoint!
Roger
Leasepoint
4 years ago
Thanks very much Kevin, really pleased you are happy - and we will let our dealer know of the good review for the driver, as we often receive good feedback regarding their team.
Købsdato: 08/09/2021
0
Del
KB
Kevin Burwood
Bekræftet af Feefo
Lancaster
4 years ago
Hvad Kevin Burwood sagde om Leasepoint:
I have used them many times and will continue to do so, Always very helpful & excellent customer service!
Excellent service, regular updates and delivered on their commitments.
Roger
Leasepoint
5 years ago
Thank you! We hope you enjoy your car, and we look forward to assisting again soon.
Købsdato: 21/05/2021
0
Del
LB
Louise Welch t/a Bespoke Buffets
Bekræftet af Feefo
5 years ago
Hvad Louise Welch t/a Bespoke Buffets sagde om Leasepoint:
Excellent customer services from start to finish.nothing was to muchtrouble
Roger
Leasepoint
5 years ago
Brilliant to hear, thanks Lou. We're happy to be keeping the best buffets in Shropshire and surrounding areas on the road, in style, and with German reliability! Thank you for ordering with Leasepoint.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
