First the good (to be fair): Fast delivery and guitar in perfect unused condition. Unfortunately the guitar was not for me so I had to return it (which I did in less than 24 hours). Initial response...
Læs flere
Danny
Kenny's Music
6 years ago
Hi there,
Thanks for taking the time to leave a review. I'm glad that you were pleased with the service and the bass itself (even if it wasn't for you!). As the online store is a separate part of our business from the store that you were in, they would not have the ability to process the return for you on their system - I believe this would be why they advised you to contact the online store team.
Either way, I'm glad we got it sorted and I do hope that you return to us in future, and if there is anything we can do for you please let us know. If you'd like to discuss further, please send us an email to ask@kennysmusic.co.uk!
Best regards,
Danny
Produktanmeldelser
Købsdato: 12/12/2019
0
Del
Pålidelig kunde
Bekræftet af Feefo
6 years ago
I ordered a new amplifier online using the click and collect option. The service was amazing, it was ready for collection the next day.
At Kenny's we pride ourselves on our customer service, offering a personal commitment to you and your experience with us - whether it's in store or online. Need help with anything? We're just an email or a phone call away.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
At Kenny's we pride ourselves on our customer service, offering a personal commitment to you and your experience with us - whether it's in store or online. Need help with anything? We're just an email or a phone call away.